Please add dark mode
The app is ok, but there needs to be a dark mode. I’m always adjusting the AC at night and I don’t like how bright it gets when I open the app. Every modern app should have a dark mode
Great functionality - could use some more customization
This app is very handy for our apt living. The thermostat always works and I enjoy being able to control it from my phone. I think it could use some help with adding more custom fields for the temps in each day and when we are close to buttons in the building, it doesn’t pick up that I’m there unless I have the app open. Otherwise enjoying !
Show more
Keeps logging me out automatically
Recently moved into a building that uses this app to access doors/elevators without a key fob. It sounds convenient, but the app automatically logs me out every few days which becomes a problem as I find myself in an elevator, with no service, can’t log into the app, and can’t click any of the elevator buttons to get me to my destination. Stop logging me out!!
Show more
Response from developer
Thank you for flagging this. Being logged out when the app is your way into the elevator is a real problem, and I'm sorry it's happened more than once. Staying signed in shouldn't take any effort on your part, so we're looking into why your session is ending. In the meantime, please reach us at support@iapts.com or 1 (833) 464-2787 and mention the email on your account, so we can look at it directly and get you a fix.
This app doesn’t work
This app barely works!!! I can’t control anything through this
Awesome
Love this app. There’s been plenty of times I have needed to adjust the air at 3am but dreaded getting out of bed. The app came in clutch!!
Why can I just have myself
I can’t have just myself on my app I have two other guests that I’m trying to get rid off and it won’t let me
Bad “Smart” App
For being a company that uses “Smart” devices, your app is extremely dumb. Why does the schedule for the thermostat not include a day by day option, and for some reason I don’t have access to the schedule option anymore. Why whenever I try to delete a user or a scene all it does is make me wait 30 seconds and then do nothing.
Show more
New user
Just moved in. This app makes everything so thorough yet easy. Am a rancher from eastern Montana and must admit that this is an escalation of technology I actually like.
Concern customer
Like the previous survey that was given same thing happened to me when I get home it feels colder then what my app says so when I get home I see the temp on the thermostat it says different what my app says then when I reboot it and totally says a different temp it actually says it’s a lot lower then what I have set at now it’s been running and now my electric bill is thru the roof and this supposed to be a new smart thermostat this is getting ridiculous I don’t understand I’ve called and many times and emailed no one understands what I am saying basically saying I don’t know what I am doing I hate being called dumb
Show more
Response from developer
Hi! Sorry to hear that you are having cooling concerns. We‘re looking at our history to see if we can reach you directly for further troubleshooting and I’m confident we can get this fixed asap.
New chip installed
Just a couple months ago they came and installed new chips in the doorknob to fix an issue. I had no issue until a week ago now I’m having to put batteries in the knob every 3 days. 4 AA batteries every 3 days gets expensive plus I pay monthly for the service they provide. I don’t know if it’s me or my apartment complex that’s getting fleeced but I hope it’s handled
Show more
Cool idea
So the lock option worked briefly but doesn’t unlock door anymore ever but just spins at least I can control th temperature
Convenient
Love this app! Convenient and easy to use when on the go.
A Useless App That’s Forced Upon Me!
This app is worthless it’s forced upon me where I live it’s always glitchy and doesn’t work I hate that this app is something I have to deal with on the daily at home as it’s not user friendly avoid it at all cost and do not rent at any property that uses it to save yourself the headaches!
It doesn’t sync anymore!!!
Up until a few weeks ago it was good but it just recently started doing the opposite of what I need it to do. So if I need to make sure my door is locked - I have to put it to unlock. I was at a conference for 4 days so I turned my AC off in my apartment - forgetting I have to do the opposite it showed in the app that it was on came home to the inside temp at 85 and the ac off not on like the app suggests.
Not reliable anymore.
Not reliable anymore.
Show more
This is horrible still
Why will no o e help get this app fixed? Surely someone can fix it where I can reliably turn my system on and off and adjust the temperature from the app. I have asked and asked And no answers No update, still no results .
App No Longer Works with Thermostat
It worked great until recently. My AC had to be flushed because it stopped working. Since then the app has a mind of its own. It no longer follows the schedule and I never know what it’s going to do. Often the temp on the thermostat doesn’t match what the app says. The app doesn’t show an update is needed and I’m at a loss.
Show more
Terrible
Claims your door is unlocked; it’s not. Claims it’s locked; it’s not. Says you have no internet while having full bars on cellular and WiFi. Makes great claims, and meets none of them.
Worked fine until recent update
I have had no problems with this app until recently. Now it doesn’t display the correct temp so its hard to set it appropriately from within the app. For example thru the app it currently shows that its 78* but the thermostat on the wall shows 75*
This is Horrible
I am totally frustrated, I have asked for help, I have been using the app for about 10 months since I moved in. Mostly no problems except one time. But now, the tech people told me I cannot set a different temp on each of the two thermostats. I have been for 10 months but they did an app update and I guess I am the one who has the problem. I wish I had either someone helpful or a different choice
This is now 3 days later, and this Iapartment app is worthless to me, apparently I am not the only one .
Update now two weeks later ,,,
Still no one has resolved my issue, they at least know it is an app issue, however, the “tech support” as they call it, has no solution other than they don’t know what to do and they are “ working on it”.
I wish there were other options.
This is now 3 days later, and this Iapartment app is worthless to me, apparently I am not the only one .
Update now two weeks later ,,,
Still no one has resolved my issue, they at least know it is an app issue, however, the “tech support” as they call it, has no solution other than they don’t know what to do and they are “ working on it”.
I wish there were other options.
Show more
Response from developer
Hi, sorry to hear about the issues you are having. There should not be any limitation to setting individual temperatures on your two thermostats. If you reach out to us at support@iapts.com or phone/text at 833-464-2787, I’m sure we’ll be able to get that working for you.
Terrible App. Waste of time.
This app is awful. When trying to turn off the thermostat from the app it takes minutes and multiple attempts to respond. Then I go into the app and the home screen has a thermostat with one temperature and then you check devices see the thermostat and it has a completely different temperature reading. No wonder my air conditioning just runs and runs. This is an awful design and I hate that my complex switched to these “smart” devices. Why is there two thermostat pages and why are they not in sync? Awful awful awful.
Show more
Response from developer
Hi! Sorry to hear that you have an issue with the app. If you reach out to us at support@iapts.com or via phone/text at 833-464-2787, we'll be happy to help. Thanks.
