IBM MaaS360 User Reviews

IBM MaaS360
IBM MaaS360
International Business Machines Corp.

What users say

Top reviews

Poor design

The latest release with all sidebar icons almost looking exactly the same is terrible. Not sure who approved that change but they obviously don’t use it. Looking at 5 icons of the same colour minor differences is useless. Then the main page of icons is an absolute joke. User design was not consulted. Hopefully they send out an update soon.
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hangs and double notifications

If I didn’t have to use this app for work I wouldn’t. Often hangs when swiping to delete, usually shortly after launching the app. Every new email results in double notifications.

New icon design makes a horrible user experience even worse

I have no idea how someone designed these icons that look near identical (all white and blue hexagons), and some how made it through some sort of QA review.

This app is a hindrance for productivity. I wish my company would switch to one of the many other security solutions that are from this century.
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Decent

No Notification sound or notification preview IPhone. Please fix.

No notification at all

Needs improvement

Despite troubleshooting with support, it does not install Ibm App Store

Tried to troubleshoot but despite best efforts, the Ibm App Store did not get successfully installed after Maas360. Could be something to look at as phone s/w keeps ugrading.

Pathetic effort for an business app

I always compare any email app with outlook. This app fails on all fronts. The newest issue is I can’t see my meeting scheduled in calendar. Just hate this app.

Email box

I haven’t got the email box on mine could anyone tell me why

Okay

Just okay app

Simply appalling on every level

Possibly the worst piece of software ever written. Every time there is an update to the App or IOS it stops working and has to be deleted and reinstalled for it to recognise the update has happened. Duplicate contacts, poor email interface the list is endless. Pathetic.

Functional, needs polish

My top three wants: 1. If you delete a message go to the NEXT message, not the previous one. I know you can switch the direction temporarily but that’s annoying and it’s not persistent. 2. Dark mode (follow the iOS dark mode, ie. automatically switch when evening comes). I hate reading mail at night with MAAS. It’s so bright it wakes up my wife. 3. Undo a la Gmail
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Painfully slow to load email, send email or respond to email

If I wasn’t forced to use this app for retrieving work emails, this would have been deleted a long time ago.

Useless.

Having to use this app is one of the worst parts of my job. The aggressive sandboxing is annoying from a workflow standpoint (can’t copy any text/links from emails, forced to use their awful browser, etc) but I can at least understand that from a security standpoint.

What I can’t forgive is the number of times each day the app decides to just go completely catatonic for no apparent reason. I will often get notifications of new emails (though even that will often break), only to find my inbox and outbox are suddenly refusing to update once I open the app, even after forcing a refresh. Then it will magically fix itself a bit later, only to get stuck again. It’s absolutely infuriating and a huge waste of time.
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Worst email app EVER!

For an app designed for use for businesses it amazes me of how unproductive this app makes me! It continues to tell me I have an email through a pop-up but when I check inside the app for the email it sometimes can take hours for that email actually shows because the app will not refresh. Secondly I continue to miss meetings set up because the calendar never updates for days. It is ridiculous that we have to even use this app! if I could I would give it no stars.
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Not too bad

I mean… it works

Why why why

I am devastated that we continue to use this app. Is it easier to not check emails and slowly but surely get behind anytime I am away? Yes. Absolutely. Do the app developers care? No I’m pretty sure they hate us.

Calendar Widget

The app does what it’s intended to do. I do have some suggestions. It does not accept passwords from IOS keychain efficiently. Can someone look into why? Also my team would appreciate if there was a calendar widget displaying calendar item times and subject line.

Please fix it

There is no notification pop up when new email received.

Unreliable

Not sure what the deal is but the app has just stopped connecting to my employer. I can’t check my emails or calendar.

Notifications stops working

All of a sudden the notifications feature stops working for the app for emails. Not good when you have to keep opening the app to see if you have emails when performing an on call position. If they can fix that to work ( all settings are correct for them to come in) it would be great.