iCreditWorks User Reviews

Name: iCreditWorks
Rating: 4.8 (1159 reviews)

What users say

Summarized from real user reviews of iCreditWorks. Based on 1.2K reviews and a 4.8/5 average, it highlights the 5 positives and 3 negatives reviewers mention most about this Finance app.

Positive things

🚀Super easy to use
👍Convenient app experience
🚀Fast and efficient
👍Great customer service
🚀Quick approval process

Negative things

⏱️Lengthy financing process
🐛Inconsistent app performance
🔍Lack of transparency on fees

Top reviews

Most Recent Highest Rated Lowest Rated

Process is to long

This process takes to long to finance i don’t like how im here at he office for an hour to finance and the extra phone call with questions please do better as the other lenders doesnt take this long

Gorgeous_Alma

a year ago

Response from developer

Hi Alma, Thanks for sharing your feedback. We regret to hear that the financing process did not meet your expectations and took longer than anticipated. We understand the importance of efficiency and will review our procedures to identify opportunities for improvement. Your input is valuable and will help us enhance the experience for future customers.

Super Easy

This app is super easy to use! It made getting a loan for my dental work very easy!

VG8211994

2 years ago

Response from developer

Hi VG8211994, Thanks so much for your feedback! It’s great to know that the app is working well for you. We’ve designed it with ease in mind, so we’re glad you found it super easy!

Easy to use!

Easy and quick app to use. Makes the process simple

chooch 45

2 years ago

Response from developer

Hi Chooch45, Thank you for your feedback! We're delighted to hear that you found the app easy and quick to use. Making the process simple for our users is one of our top priorities. If you have any suggestions or need further assistance, we’re always here to help!

Mario Mennella

Amazing service, very helpful, patient and received results.

Mary sells homes

2 years ago

Great experience

Very convenient for getting my sons down payment made for braces

ThatNenaa

2 years ago

Response from developer

Thank you for your feedback! We’re glad to hear that our service made it convenient for you to take care of your son's down payment for his braces. We know how important it is to have a smooth and hassle-free process for things that matter. If you ever need anything else, we’re here to help!

Great experience with the app

The app was easy to use very seamless. The application process was simple and quick.

Natasha Solomon

2 years ago

Response from developer

Hi Natasha, Thank you so much for your 5-star review! We're thrilled to hear that you found our application process simple and quick. We always strive to make things as easy and efficient as possible for our customers. If you have any further questions or need assistance in the future, feel free to reach out. We’re here to help!

Awesome

I love that I was approved. They worked it out when I was having difficulties filling in the paper work.

NayNayBlessed

2 years ago

Response from developer

Hi NayNayBlessed, Thank you for your 5-star review! We’re delighted to hear that you had a positive experience and that we could assist you with the application process. Your satisfaction is our priority, and we're glad we could help when you needed it. If you have any more questions or need assistance in the future, we're here to help. Welcome to the iCreditWorks community!

It’s a new day - It’s so SIMPLE

I have used CareCredit and hate the process and deferred interest product. ICreditWorks was simple, fast and boom I was done. AWESOME!!

DIDI57123

2 years ago

Response from developer

Hi DIDI57123, Thank you for sharing the feedback. We’re glad that the simplicity and speed of our application process are meeting your expectations, as we strive to make our processes as user-friendly as possible. Your positive experience is exactly what we aim for, and it’s great to know that these aspects are delivering value to you. Thank you for being a part of the iCreditWorks family.

Needs more clarification

The app should be more open about what fees there will be before making us sign the loan. It clarifies at the end, but needs shown up front.

Vvfdrr

2 years ago

Response from developer

Dear Vvfdrr, We apologize for not meeting your expectations. We would like to gather more information about the issues you are experiencing so that we can resolve them as soon as possible. Please let us know the best phone number and time to reach you, or feel free to contact us directly at 877-388-4821 from Monday to Friday between 9 AM and 6 PM EST. We are here to help you. Best regards,

Hema

Great experience, super easy to use the app

HemaDiya

2 years ago

Awesome

Was recommended by my friend. It was very helpful and was able to look all my financial options. It’s great!

Sheldon Tox

2 years ago

Response from developer

It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

Amazing app!

Such a great app and easy to use!

Abby U0728

2 years ago

Fast and Easy

This app is very easy to use. I got approval in just few seconds and experience was very smooth.

KranthiR

2 years ago

Response from developer

Hi KranthiR, It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to serve you.

If I could leave a 0 I would!

Worst company ever! I have a loan I opened since July. At first, I had an issue where the app wouldn’t let me make my first payment. I called in and had the payment made and signed up for autopay so this wouldn’t happen again. 2 days later, they also took out the autopay payment hence I made 2 payments that month. I called to get a refund, they claimed to have returned it, a month later I still didn’t receive my refund, but made my timely payment for the new month. I have called over and over, month after month, and have been told a supervisor has to look into it. January 2024 and I still haven’t had a solution, yet “late” fees are accumulating because of the “returned” payment its as if I missed that month. The app doesn’t work and their customer service doesn’t either. DO NOT APPLY!!!!

Tato07benitez

3 years ago

Response from developer

Hi Mr. Benitez, Our sincere apologies for the issues you have experienced. We understand there was an issue with your bank not crediting the funds we returned back to them back to your account; we offered to discuss on a three way call with you and them to assist. We understand they have now credited your account; in addition, we have waived the late payment fees associated with your iCreditWorks account. If you still have outstanding questions, please contact us at 877-388-4821 8 AM to 5 PM CST M-F. Once again, apologies for the issues you have been experiencing.

Great app

Really easy to use. Straight forward application.

joe_tooker

3 years ago

Response from developer

Hi Joe, We’re glad to hear you had a great experience with us. Please let us know if there is anything else you need. Thank you for being a part of the iCreditWorks community!

Helpful service

Able to check financing options easy, looking forward to using them in the future.

wmdogma

3 years ago

Response from developer

Hi Wmdogma, Thank you so much for this 5-star review. We appreciate you taking the time to share your experience with us. Thank you for being a part of the iCreditWorks family!

Works great

Great experience

Vivekanandhan

3 years ago

No Accountability

Unable to verify me identification after being pre-approved. I talked with customer service and they were not willing to take accountability for their programs error and not willing to give me any other options. The only option they gave me is I can try again in 30 days. I am disappointed that they have a problem with their software and are not going to take any accountability for it.

Sammit9790

3 years ago

Response from developer

Hi Sammit9790, Thank you for leaving your feedback. We strive to make every customer’s experience enjoyable and we’re sorry we have not been able to meet your expectations this time. We tried reaching you out regarding an update on your account but could not make a successful contact. Please contact us at 877-388-4821 M-F 8 AM - 5 PM EST.

Do not get a loan with them

They do not answer their customer service phone and they charged me for a return fee but there is no evidence showing in my bank statement that they pulled the money. They also will double charge you if you pay your bill early and you are set up for automatic payment. The app wouldn’t let me turn off my automatic payments on my own I had to call the customer service line (which they don’t answer the phone) to turn off automatic payments. This company is a scam.

StarDavis231

3 years ago

Response from developer

Hi StarDavis231, Thank you for your feedback, our sincere apologies for any inconvenience you may have experienced. We would like to inform you that we do not charge for making early payments. Please provide us with the best time and phone number to reach you or contact us at 877-388-4821 M-F 9 AM - 6 PM EST and we’d love to talk more!