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О'КЕЙ Гипермаркеты и доставка

О'КЕЙ Гипермаркеты и доставка

by ООО "О'КЕЙ"

540 ratings
74 reviews
🍔 Food & Drink
🛍️ Shopping
Free

Details

  • Released
  • Updated
  • March 11, 2016
  • June 2, 2026

Features

Developer

ООО "О'КЕЙ"
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О'КЕЙ Гипермаркеты и доставка screenshot #1 for iPhone
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About

Shop for groceries from a major Russian retailer. Access over 30,000 products, including fresh produce and ready-made meals. Enjoy home delivery or in-store shopping, plus a loyalty program with bonus points.

✓Over 30,000 products
✓Fresh produce and ready-made meals
✓Home delivery and in-store shopping
✓Loyalty program with bonus points
✓Promotions and discounts
✓Fast 90-minute delivery option
✓Product scanning for easy ordering
Show original description

What users say

Summarized from real user reviews of О'КЕЙ Гипермаркеты и доставка. Based on 540 reviews and a 4.5/5 average, it highlights the 10 positives and 12 negatives reviewers mention most about this Food & Drink app.

Positive things

  • 👍User-friendly and intuitive interface
  • 🚀Fast and stable app performance
  • 📦Quick delivery service
  • 🛒Wide product selection and assortment
  • 💰Competitive prices and frequent discounts
  • 🎯Easy product search and navigation
  • ✅Fresh and quality products
  • ⏱️Time-saving convenience
  • 🛍️Convenient online shopping experience
  • 📱Clear and attractive design

Negative things

  • 🐛App crashes and freezes frequently
  • ⏳Slow loading times and performance issues
  • 📍Address detection and input problems
  • 💬Poor customer support and communication
  • 🚚Unreliable delivery service
  • ❌Items missing from orders
  • ⚠️Inconsistent product availability data
  • 🔄Frequent order cancellations
  • 💳Slow refund processing
  • 😠Rude and unprofessional staff behavior
  • 🔋High battery drain
  • 📊Purchased items not showing in expense statistics
See all reviews

What's New in О'КЕЙ Гипермаркеты и доставка

4.36.1

June 2, 2026

- Оптимизировали работу приложения

User reviews

Most RecentHighest RatedLowest Rated

Хамство кассира

Приехали гипермаркет и просто не узнали его. Полупустые полки, нужный товар отсутствует. Были не приятно удивлены (
elekost2008elekost2008

Зачем объедением Ленту и окей заранее?

Обновили приложение,теперь у меня Лента ,а карта окей и моя история там исчезли😡
Марина СамираМарина Самира

Потеряла всю историю заказов

Вдруг объединили приложение с приложением ленты, теперь в окее заказать невозможно + я потеряла всю историю заказов. Отвратительно. Удаляю и ленту, и окей
кукуеукуеуеккеукукуеукуеуеккеу

.

Ужасное приложение, нет чат поддержки, на звонки не отвечают, доставку ко времени не привезли.
Я19лтЯ19лт

нерабочее приложение, кривая доставка

Половины продуктов, которые были при заказе отсутствуют. При этом их заменяют на другие по выбору самого магазина )) Вернуть их или отказаться от них вы не можете, потому что обратной связи с ними нет, поддержка тупо не берёт трубку.
бывший покупатель лентыбывший покупатель ленты
See 69 more reviews

User experience

🐞

Reported Bugs

11 issues

App fails to load or crashes on startup

Bug

Update installation fails

Bug

Address field shows no cities or streets on map

Bug

Cannot manually enter delivery address

Bug

Purchased items show 'no products' in expense statistics

Bug

Cart items disappear when changing location

Bug

Checkout error after selecting delivery time

Bug

App requires update but update won't install

Bug

Subcategories load slowly with filters

Bug

Login error: 'Please try again later' message

Bug

Excessive battery consumption

Bug
✨

Requested Features

8 requests

Add discount card to Apple Wallet

Feature

Live chat support for quick assistance

Feature

Real-time order tracking

Feature

Customizable app icon color

Feature

Price sorting by kg/unit

Feature

In-app notification system for order updates

Feature

Improved address autocomplete with map display

Feature

Better inventory synchronization between app and warehouse

Feature

FAQ

What does the OKEY app do?

The OKEY app allows you to shop for groceries from one of Russia's largest retail chains. You can browse over 30,000 products, including fresh food and ready-made meals, and choose between home delivery or visiting a physical hypermarket. The app also features a loyalty program for earning and spending bonus points.

What are the key features of the OKEY app?

Key features include a wide assortment of over 30,000 items, a focus on fresh products, ready-made meals, home delivery services in specific regions, and a loyalty program. Users can also access promotions and discounts, and benefit from features like product scanning for faster ordering.

Is the OKEY app free to use?

The application itself is free to download and use. While the app is free, purchases made through the app for groceries are paid. There are also in-app purchases for the products you buy.

Where is the OKEY app's delivery service available?

The app offers grocery delivery services in Moscow, Saint Petersburg, and the Moscow and Leningrad regions. They also provide a fast delivery option, aiming for delivery within 90 minutes in applicable areas.

How does the loyalty program work?

The loyalty program allows customers to accumulate and spend bonus points. These points can be used both when shopping in OKEY hypermarkets and when making purchases online through the app. It's a way to get more value from your regular grocery shopping.