Corruption with the application system
Salam to whoever is the developer. You have big hole in your system, people creates multiple user account and use that to login. Then turn off data to keep session on for other people use the same user account. People book in advance and sell the session, allowing for multiple people to enter.
I will like add that this is terrible innovation. Tells me something that is very underlying problem, that’s either class or race superiority. People from less fortunate countries comes these places with their whole life spending and by implementing technology you are defacto boycotting them to enter these sacred places. When did Islam became only for the Elite or for first or second world countries.
I will like add that this is terrible innovation. Tells me something that is very underlying problem, that’s either class or race superiority. People from less fortunate countries comes these places with their whole life spending and by implementing technology you are defacto boycotting them to enter these sacred places. When did Islam became only for the Elite or for first or second world countries.
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May Allah guide Saudi people
This is the worst app I've ever used. I've been trying for four days to purchase a train ticket, but none of their websites or apps are functioning properly. I'm baffled by their incompetence, especially considering the significant amounts of money people spend on Umrah and Hajj. It's outrageous how expensive train tickets are here in this holy land, making it unaffordable for regular people.
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Glitchy, confusing and lacks information
If this is meant to be the main and only point of reservations for all things related to Hajj and Umrah, then this is a pathetic attempt at it. Fix the app. Fix the glitches. Allow women to register for Rawdah. Provide additional information. Fix the glitch with dates shown when you reserve a spot for Umrah. This is a once in a lifetime event for many — it’s the “kingdom’s” responsibility to make it as seamless a process as possible. Id give it 0 stars if I could.
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To call this app garbage would be generous
A vestige from the Covid era that serves little purpose any more. 30 minute time slots to pray in the Prophet’s mosque with no clear instructions on where to go or what to do. People scanning the QR codes don’t even know how to use the app. Somehow, they’ve made efforts to advertise the app in hotels but can’t even place a picture of the app logo where lines need to be formed, etc. To top it off, one is forced to wait 365 days before they can pray in the Prophet’s mosque again. What a way to discourage pilgrims.
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Rawdha appointment Unfair for all muslims
Its seems like this app system is designed to prevent people from visiting the Rawdah. Only shows 2 months and all unavailable appointments. They had many security alerts in the past few years in this area. There was even a bomb blast outside the Rawdha area a few years back. So its clear they designed this ridiculous glitchy app system to prevent most people from entering the area. For all those who are able to get this app and appointment to work its quite a matter of luck. For anyone intending to visit Rawdha I recommend showing up to the gate and see for last minute cancellations. All intentions are fulfilled by Allah not the Saudi government or masjid security. I really hope they removed this permit system soon. Its unfair for the elderly and illiterate and children. They are the most deserving of this area. May AllahSWT organize the management of the masjid Nabawi and remove the people who are intentionally making it difficult for Muslims to visit the Rawdha. May AllahSWT always allow the ummah to pray in the Noble riyadhul Jannah near the sacred Rawdha Mubarak of RasulAllah ﷺ ameen
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