服务器响应很慢
Response from developer
你好 Digitalwu，谢谢你的反馈 😊 如果服务器响应或音准识别不稳定，我们希望能进一步检查。请通过 support@tonestro.com 联系我们，并发送你的 User ID、设备型号、iOS 版本以及受影响的练习。这样我们的团队就能更准确地查看问题 🎻
Not worth it
免费使用为名，到期自动扣费，请退还费用
Response from developer
Hello, Thanks for your feedback 😊 The free trial, price, duration, and subscription terms are shown directly in the App Store before confirmation and must be approved there. A charge can only happen if the subscription was actively confirmed. If a subscription is not canceled after the trial period, it renews automatically. That is why a payment can be charged multiple times as long as the subscription remains active. You can cancel it yourself in the App Store or directly in the tonestro app. We’d be happy if you contact us so we can help you further — and of course we’d be very happy about an upgrade to 5*****! 😊
Pushed to review
Amazing but.....
Violin Sonata No. 1 in G Minor, BWV 1001
I’d like to request a refund
🎻❤️
Chiede soldi
Sconsigliato
Heavily Disappointed
Response from developer
Hello, thanks for the honest feedback. This is not the first-day experience we want, especially when returning to violin after a long break. tonestro does offer free ways to start: free songs in the song library, the first lesson of the first course, and the Weekly Challenge are free. If nothing was picked up while playing, please contact us at support@tonestro.com with your device model and User ID so we can check microphone/note recognition. We’ll also review the timing of the review prompt and how clearly we guide beginners into suitable first pieces.
