美团外卖 User Reviews

Customer Experience

Positive experience52.3% of reviews
Neutral5.2% of reviews
Negative experience42.5% of reviews

~ Based on 619 written reviews from the US App Store.

What users say

Is 美团外卖 Safe?

美团外卖-外卖订餐,送啥都快 appears safe based on user ratings. AppsHunter Safety Score for 美团外卖 is 96/100.

This assessment is based on 22,318 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
4.2% of ratings point to a risky experience

~ Based on 22,318 App Store ratings for 美团外卖.

Is 美团外卖 Legit?

美团外卖-外卖订餐,送啥都快 appears to be a legitimate app. AppsHunter Legitimacy Score for 美团外卖 is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

여행내내 안 됨..

네트워크상태가 불안정하다면서 여행내내 한 번도 사용못함 ㅠㅠ… 진짜 너무 짜증.. 해결이 안되나봅니다?

Response from developer

尊敬的用户,非常感谢您对美团外卖的支持!您反馈的问题我们已反馈相关部门进行排查优化,并持续提升用户体验。后期遇到任何问题,欢迎您联系客服热线10109777或进入美团外卖App-我的页面-【客服中心】入口,进行反馈,我们将竭诚为您服务。

个人身份

每次支付完成都要求我上传身份证甚至现在变成关都关不掉了,放心没人想把个人重要信息分享给你们这种垃圾平台

Response from developer

尊敬的用户,非常感谢您对美团外卖的支持!美团外卖非常重视您的个人信息保护,不会泄露您的个人信息。平台为您提供隐私号码保护沟通功能,以确保您的隐私安全。如果您遇到任何问题,欢迎您联系客服热线10109777或进入美团外卖App-我的页面-【客服中心】入口,进行反馈,我们将竭诚为您服务。

这个app烦死人

找了半天订单里,只有大赏骑手的入口没有投诉骑手入口,最后全是机器人客服

네트워크오류 개화남

중국까지가서 스트레쓰 이빠이 받음

Response from developer

尊敬的用户,非常感谢您对美团外卖的支持!您反馈的问题我们已反馈相关部门进行排查优化,并持续提升用户体验。后期遇到任何问题,欢迎您联系客服热线10109777或进入美团外卖App-我的页面-【客服中心】入口,进行反馈,我们将竭诚为您服务。

Can not recognize/scan American passport

It allows to put in a couple of orders but the app completely stopped working with no browsing or ordering function if you don’t register with your passport. However when trying to register with my American passport, the app doesn’t really scan/recognize the passport, which is frustrating.

Response from developer

尊敬的用户,非常感谢您对美团外卖的支持!您反馈的问题我们已反馈相关部门进行排查优化,并持续提升用户体验。后期遇到任何问题,欢迎您联系客服热线10109777或进入美团外卖App-我的页面-【客服中心】入口,进行反馈,我们将竭诚为您服务。

Rubbish App

Terrible app experience.

The app requires users to send a verification code from their own phone number to complete verification. Unfortunately, I’m currently in China and cannot send an SMS from my Singapore number.

I contacted customer support, but instead of offering an alternative, they told me I had to call them for verification. Since I’m overseas, that’s not possible either.

The verification process is unnecessarily complicated and not designed with overseas users in mind. There should be alternative verification methods, such as email or in-app verification, instead of forcing users to send SMS or make international calls.

Overall, it’s a frustrating and inconvenient experience. I hope the developers improve the verification process to make the app more accessible for users travelling abroad.
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满清产物

正常提建议的评论被删除了 那就只能这样子对你评价了😄

안됨

네트워크오류로 막힘

反复弹窗

反复弹窗推荐安装tf内测版。

toxic platform

This rotten platform is full of scams and lies, totally unregulated, just raking in dirty cash!

頁面異常

為何我在台灣下載點開一直顯示網路不給力,然後一片空白,我這樣怎麼給朋友下訂單

普通更新不下载无法使用app

如题,非跨版本大更新直接锁app全部功能简直离谱

押金没有退回

都两天了押金还没有退回来呢?

不会做建议别做

下单不会自动勾选最佳优惠?不想优惠可以不弄的,天天往你那B软件塞贷款功能,连个QOL功能都不愿意加?

Response from developer

尊敬的用户,非常感谢您对美团外卖的支持!您反馈的问题我们已反馈相关部门进行排查优化,并持续提升用户体验。后期遇到任何问题,欢迎您联系客服热线10109777或进入美团外卖App-我的页面-【客服中心】入口,进行反馈,我们将竭诚为您服务。

Worst app in China

Always crashes, restaurants are shown and disappear, food are shown and disappear or sometimes there is no option to purchase. Even asking Chinese friends, they couldn't make it work.

A terrible app.

There’s no language option other than Chinese, and for foreigners without a Chinese phone number, it’s almost impossible to use.

Sucks

Can’t put it in English

A scam app

Sells my phone number and info to scam groups

缺失低级功能

很奇怪,这么大个草台班子就想不到在外卖软件里做个扫码入口,遇到外卖柜扫码取件时要换到美团软件或者微信。明明这个软件已经够臃肿了,楞是要做取舍,楞是要将用户导向其他更加臃肿的app🤢

網路不給力

昨天開始,就出現網路連線問題,無法使用,但網路都正常,已經使用很久了。