Doesn’t work
Does not work
Response from developer
Hi, sorry the verification emails aren't coming through. Please reach out to support@expressvpn.com with the email on your account so the team can look into the code delivery issue. We'll help get you signed in.
Total waste of time
Response from developer
Hello! We are very sorry for the confusion and concern. Please be assured that the official ExpressVPN Identity Defender app does not redirect users to third-party websites like "unmasked.com", nor does it ask for additional payment to view your reports. As you correctly mentioned, Identity Defender is included at no extra charge with our Advanced and Pro subscriptions for U.S. users. It sounds like you may have inadvertently clicked on a third-party ad or a misleading link outside of our official ecosystem. We strongly encourage you to reach out to our support team at support@expressvpn.com or via our 24/7 live chat at expressvpn.com so we can help verify that you have the official app installed and ensure you are safely accessing your included benefits. The ExpressVPN team
Issues
Horrible
Well here’s an update if I could give this a ZERO today I would Identity control app freezes nothing works Good Luck Love Express VPN but no more it’s like an ex wife when it’s broke just move on !
Response from developer
Hello RodWork! We want to investigate the freezing issues you are experiencing with the Identity Defender app on your Apple device. To help our developers understand and resolve this problem, please reach out to our support team with details about your specific device model and iOS version. You can contact us directly at support@expressvpn.com or via live chat at https://www.expressvpn.com/.
