No search function
No option to connect?
Response from developer
Hello, We’re sorry for this issue — you should be able to clearly find how to connect, and we want to help you get set up. Please open the in-app chat via More → Help or email info@ifeelonline.com with the email on your account, your device/OS, and a screenshot of what you see on the home screen. We’ll look into it and guide you privately. We appreciate you flagging this — your feedback helps us improve. —ifeel team
Não funciona
Me rendí
Notificaciones
Debería venir la opción de notificaciones 15 mins antes de la sesión agendada o algo similar.
Still waiting to connect with therapist
Response from developer
Hello, We’re really sorry for the delays and confusion — waiting this long to be matched, having your plan put on hold unexpectedly, and being connected to a therapist who can’t see you in your state is not the experience we want. We also hear you on how hard it is to find messages and the back-and-forth with support. Please reach out via the in-app chat (More → Help) or email info@ifeelonline.com with the email on your account, your state, and any recent dates when your plan was put on hold, so we can review your case and help move this forward privately. We appreciate you flagging this — your feedback helps us improve. —ifeel team
Application does not work despite being updated
Response from developer
Hello, We’re sorry — constant buffering isn’t the experience we want. Please reach out via the in-app chat (More → Help) or email info@ifeelonline.com with your device model, OS version, and a screenshot of what you’re seeing so we can investigate and help. We appreciate you flagging this — your feedback helps us improve. —ifeel team
Fica carregando e não abre
Carga infinita
app ruim!!!
Cada vez falla más a menudo la vídeo
También es un incordio no poder girar la pantalla, mi terapeuta sale en horizontal y yo tengo el móvil en vertical, se ve muy pequeño.
La verdad es que agradezco cuando vamos a zoom y puedo girar la pantalla y verla grande.
