Worst delivery service
If you miss their call or if you are in a different location than the order location, they are gonna inform you that the delivery will not be possible cause you missed their call!!! Probably it is the supplier who deliver it but i think ikea dubai should work with better delivery supplier who are not rude and completely useless!
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How to order the grocery?)))
Trying to make an order, in a checkout window doesn’t let me choose time of the delivery despite that even pay for the order saying “Field "setTimeSlotOnCart" of type
"SetTimeSlotResponse" must have a sub ...”
"SetTimeSlotResponse" must have a sub ...”
Lack of history record
As Im a returning costumer to Ikea sometime I need to check my previous records,unfortunately Ikea app and website does have this features. even though through the email all the information I have received without the picture of the item. I hope ikea can improve their website shopping experience for more efficient ways.
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Feedback
I would love to be able to buy plants as well but it’s not possible to order online, which is very disappointing.!! unfortunately only artificial plants available to deliver not the real one ☹️
Best of Everything in One Store
I love shopping at Ikea. The staff is always very helpful, knowledgeable and friendly. The variety of products and quality means I don’t need to drive around to different stores. The prices are reasonable and the delivery and assembly staff is simply amazing and efficient.
Not happy with the online shopping options and experience
When I called customer service and asked for a manager to call me the lady said within 48 hours but after a week passing now no one has called me! App has some faulty features, it’s not easy to add items in the cart, so many times, while items gets added cart still showing empty, so many small items can not add them in the our cart and they need to be collected while it is a small plastic bin or a small cookware or a small mini teacandle holder, etc... why we can’t add everything we need at once? Had items in my cart that were removed
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Easy and affordable
While it’s hard to look around and find your favorite items, you better choose IKEA.
We have variety of styles in each category . Not only modern but also affordable.
We have variety of styles in each category . Not only modern but also affordable.
Good app
Excellent shopping experience however many items been sold out for long time and its available in stores. The items should be eligible for shipping
New home
I am pretty excited to set up everything in our new home. Hopefully all the stuff I bought from IKEA will bring positivity and love to the Family we are about to create. I have always dream of having my own Family and I am on the first step to get it done. I want Ikea to be part of our Journey to a prosperous life ahead.
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Slow
The app is too slow to add and remove items from cart. It takes a while to process and so the shopping experience takes a long time
Why do I need to come to physical store to use the voucher
It’s very weird that we can’t use airmiles vouchers for online orders. I redeemed the voucher for 200 AED for ikea which I couldn’t use in this order at all. I called the customer service who said that the voucher can only be used in store. Very weird that in todays world I have to go to the store to use the voucher when everything else is done virtually.
This is definitely something you can work on
This is definitely something you can work on
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Bugged
Whenever i click on a window or a section to look for something, after few scrolls it takes me back to the home page. Very annoying. Can’t browse and search for items. Please fix it
Im using iphone 12 pro max
Im using iphone 12 pro max
احبكم ايكيا
احلى اثاث بيتي ومطبخي كله من عندكم شكرا 🫶🏻
App not very userfriendly
If there is sale and you purchased an item from the sale it doesn’t show you the original price while check out. Its very confusing whether thats the sale price or original price. While check out when you want to go back and add some more - lets say you want to check again or forgot something- its asking you “are you sure you want to go back? All changes will be lost “ i mean thats the most unuserfriendly check out i know. They should just let you go back and add more. Even the groceries do that.
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Checkout doesn’t work!
Been getting payment failures for the last two days where the transaction shows on the card but the order doesn’t go through with a payment failure error message. I’ve been unable to checkout using Visa cards issued by local banks.
Order easy to process but disappointing some stuff won’t get assembled
Easy to order and pay but little bit disappointed won’t assemble the light fitting to the ceiling and the big floor lampninhva ordered. Says can only assemble the dining table .
Delivery Window
I was trying to make it delivered in 7 days but it gave me only 4 days, I think it would be better to allow more available days
Orders history & card details
I will appreciate if my orders history and my debit / credit card details is saved in the app settings.
Dysfunctional
Not as user friendly as the laptop website, menu doesn’t direct to rooms therefore need to type what I need and scroll through a lot of none relevant items. Not very intuitive ( would not recognize cutting from chopping). I had to delete the app 3 times in 2 months as items wouldn’t go into basket or get deleted).
Forgotten password function wouldn’t deliver reset password email.
Disappointing overall
Forgotten password function wouldn’t deliver reset password email.
Disappointing overall
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Lost connection
It keep giving me please check your network and my network is fine fix your application
