Online preorder
I ordered preorder on 13sep and was showing in app arriving 18sep but later until now nothing any response in app only showing 29 OCTOBER SHOULD I WAIT 2month for them to deliver even you sms or call just simply said first come first serve then should I book 1month before to wait first come first served what a logic if can’t deliver on time why should you give false adds on app it is my last purchase I will never order something again .in store it available but for online delivery don’t have what the benefits for preorder or give money in advance so disappointed it was better I go buy self to buy
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DO NOT ORDER ONLINE.
I preordered an item a week before release. It’s been days since the item got released and I haven’t received my order yet. No updates on where it is or when I’ll receive it. Contacted customer service multiple times and got the most unsure responses. Customers are the ones that are supposed to keep asking for their shipments instead of being told about them. Decided to cancel my preorder and get it on my own since it’s already been released a few days ago. What’s the point of having a preorder if I’ll still wait for it after being released and not even knowing where the shipment is or when I’m even getting it. My shipment is still being “processed” for over a week now with no other information about it.
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No Option to Buy iPhone Without AppleCare
I was trying to purchase an iPhone online from Sharaf DG, but there was no option to buy the phone without AppleCare. The application only showed the option with AppleCare.
AppleCare should be the customer’s choice, not something that is automatically included or forced with the purchase. Customers should have the option to buy the iPhone separately without AppleCare if they don’t need it.
I hope Sharaf DG will improve this and give customers more flexibility when purchasing online.
AppleCare should be the customer’s choice, not something that is automatically included or forced with the purchase. Customers should have the option to buy the iPhone separately without AppleCare if they don’t need it.
I hope Sharaf DG will improve this and give customers more flexibility when purchasing online.
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Can you help me? I need your card.
Can you help me? I need your card.
Unhappy with your service
Hi, I am very unhappy with your service. I am very disappointed with the delay in my order. I placed it on Friday and paid an extra 15 dirhams for express delivery because I needed it urgently. My order was supposed to arrive within 1 day, but it has now been 3 days and I still have not received it.
No one contacted me or informed me about the delay. This has caused me a lot of inconvenience and disturbance. Please check my order status and arrange delivery as soon as possible.
No one contacted me or informed me about the delay. This has caused me a lot of inconvenience and disturbance. Please check my order status and arrange delivery as soon as possible.
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