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Ikeono - Messaging & Reviews

Ikeono - Messaging & Reviews

Business Texting and Reviews

109 ratings
6 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • September 12, 2019
  • May 21, 2026

Developer

Dru Lang
✨Promote your app ✨
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About

This platform unifies business communication channels, including text messaging, web chat, and social media, into a single inbox. It enables businesses to collect reviews, process payments via text, and gather customer feedback with Net Promoter Scores. Integrations with popular e-commerce platforms and POS systems streamline operations.

✓All-in-one inbox for texts, web chat, and Messenger
✓Text-enabled business phone numbers (including landlines)
✓Automated responses and scheduled review requests
✓Secure text-to-pay with major credit cards and BNPL options
✓Net Promoter Score (NPS) for customer feedback
✓Web chat to text message conversion
✓Integrations with Lightspeed, Shopify, WordPress, and more
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What's New in Ikeono

3.1.8

May 21, 2026

Ikeono v3.1.8 release notes: - Fixed inbox unread badge rendering as a full-screen purple blob

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User reviews

Most RecentHighest RatedLowest Rated

Ease of use

The app helps me stay in constant communication with customers and helps build trust in our brand. Thank you
Buda Bike Co.Buda Bike Co.

Absolutely Awesome

We have been using IKeono for a couple of years now and it works great. I would highly recommend
Hometown bicyclesHometown bicycles

Community

The app helps me stay in constant communication with customers and helps build trust in our brand. Thank you
One session at a timeOne session at a time

Best ever!

Love ikeono so much.
JeCostelloJeCostello

New update needs dark mode!

Nice new update, but it’s too bad you don’t offer dark mode with it.

Please bring back the ability to use dark mode soon!

Thanks
RC3755RC3755

Response from developer

Hey RC3755! We just wanted to let you know dark mode is now supported, along with some other cool features! We got a little too excited about the brand new app and released it before finishing that up but appreciate it's importance.

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FAQ

What is Ikeono?

Ikeono is a business communication platform that consolidates text messaging, web chat, and Facebook Messenger into one inbox. It also facilitates review management, payment processing via text, and customer feedback collection through Net Promoter Scores.

Can Ikeono text-enable my landline?

Yes, Ikeono can text-enable your existing business landline number, allowing you to use it for text messaging with customers.

How does Ikeono help with customer reviews?

Ikeono connects to your Google Business Profile to manage and reply to reviews. It also allows you to send automated, scheduled review requests via text message to increase your review volume.

What payment options does Ikeono offer?

Ikeono Payments, powered by Stripe, allows you to accept payments and deposits via a secure payment link sent through text messages. It supports major credit cards and Buy Now, Pay Later options like Klarna and Affirm.

Does Ikeono have ads?

No, Ikeono does not contain advertisements. It is a free application designed to enhance business operations without ad interruptions.

What devices does Ikeono support?

Ikeono is available on iPhone, iPad, and iPod devices, making it accessible for most Apple users.

How often is Ikeono updated?

The latest version of Ikeono is 3.1.4, and it was last updated on October 19, 2025. This indicates regular updates to improve functionality and reliability.

What is the user sentiment for Ikeono?

Ikeono has a high user rating of 4.7 stars from 81 ratings, suggesting a positive overall user experience and satisfaction with its features.