No longer working after iOS upgrade to 17.1.1
I upgraded both my iPad and my iPhone to iOS 17.1.1 and I can no longer use the mobile app. I’ve tried to report this but I am simply told there’s not a problem it must be me.
Can’t access account
Outdated compared to other banks and credit unions. Frequent app issued. Limited features
Fix it
It does the bare minimum and it’s always messing up when you have to validate your login. Now you have to call the bank for them to reset it. How about fix it. This happens a few times out the year kind of annoying when your trying to get into your bank account.
Often Unreliable
At least once a week when I try to login you’ll get hit with a “unable to validate your login information” message and it lasts all day. And it always happens during the weekend so you can’t even call to get any help at all. It’s like they just shut the app down during the weekend. Can’t even check balances or anything when this happens and it’s frustrating
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Do Not Trust Illiana Financial
worst credit union ive hot for my truck not a real east way to pay for youre payment
Great app user friendly
I love the functionality and ease of this banking app
Better than the last banking app!
IFCU had another app for their bank before this one and it was a nightmare to use. This is much better. So much so that I don’t need to physically go into the bank as often as I used to. It’s also very easy to navigate. I give this app two thumbs up! Fine holiday fun for the whole family.
Nice update, but room for improvement
The new app is very nice. Well organized. User friendly. There are two features it’s missing that prevented me from giving it five stars:
1) The sub totals in the transactions are gone. It may not seem like a big deal, but when you feel like the total is off, and you’re trying to balance out your charges, it takes a lot of extra time.
2) There’s no way to highlight and copy the confirmation numbers from the app. As someone who religiously tracks all payment with date and conf number, this is also an inconvenience that would add to my experience.
With this two minor asks, it could be a 5 star app.
1) The sub totals in the transactions are gone. It may not seem like a big deal, but when you feel like the total is off, and you’re trying to balance out your charges, it takes a lot of extra time.
2) There’s no way to highlight and copy the confirmation numbers from the app. As someone who religiously tracks all payment with date and conf number, this is also an inconvenience that would add to my experience.
With this two minor asks, it could be a 5 star app.
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Illiana Financial Rocks!!
I have been a member for several years now , they are warm , friendly and they really care about your financial health! Keep doing what your doing ! Mayra Otero runs a great ship in the Naperville office, Hats off to her and her team!
New app
Would like to be able to see a total balance and breakdown of debits and credits out of checking acct like before, Not just deducting the amount
Need to be Zelle approved
Why can’t I quick pay form the App
Great!!
I am really thankful for this app, we live out of state and this makes banking much easier.
1 star
Teller’s don’t answer the phone so you must drive to the bank if you have a question. It now cost to pay bills...ugh! I may as well use Chase!
Deposit
Why isn’t there. Mobile deposit icon within the app??
Mobile checking is gone
Took a few days to get support to login but now mobile check cashing was removed. I have to drive to the office to cash any checks now. Not acceptable that they break something that had been working fine. App is not as friendly as old version, can’t see recent bill payments made anymore. Might as well login to the web site which still provides that information.
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Unable to logon
Very unhappy with this new app..... I cannot get into my account. FIX IT!!!!!
New app
I can’t successfully create a login to check info.... super annoying...
Issues
I am still unable to access my account online since the new launch of this app. I went into the branch today, and they were unsuccessful in getting me up and running.
New app
Hate the new app and not being able to get into my accounts on here for 5 days because nobody could figure out how to set up new app!!!
