IMB Bank Mobile Banking User Reviews

Customer Experience

Positive experience56.8% of reviews
Neutral8.6% of reviews
Negative experience34.6% of reviews

~ Based on 81 written reviews from the US App Store.

What users say

Is IMB Bank Mobile Banking Safe?

Not enough ratings yet to assess IMB Bank Mobile Banking.

Is IMB Bank Mobile Banking Legit?

IMB Bank Mobile Banking appears legitimate, with a few gaps. AppsHunter Legitimacy Score for IMB Bank Mobile Banking is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Decent app but missing pull down refresh?

Only started using today and found everything I need easily. But there is no way to pull down and refresh account? Seems to be the only thing missing so far

Need More Updated Banking app

Ok

Knee high to a grasshopper

I have been with IMB since I was knee high to a grasshopper and in all that time ( I am 76 now) only once did I have a problem and that was years ago. And that was my sisters fault!

They have fantastic staff, always willing to explain things when I feel out of my comfort zone and I have very little finances but they still treat me with kindness and respect.

If anyone out there needing to get back to old fashioned customer service then change over to IMB. AND I GET TO TALK TO PROPER English speaking humans and none of this hanging on the line to force you to hang up.

They answer their phones, they listen, they hear and they help, always. Something very special in this day and age. And if you mention my name, well I am not certain if that would help or hinder but you never know, at least I may get a thank you!

Love IMB, been around for years, make time to check them out. ๐Ÿ’•๐Ÿฆ˜ Diana
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Ebony was great

Ebony wash great

Banking made easy

IMB has made banking very easy for me.

Banking made easy

IMB has made banking very easy for me.

Very professional and easy to follow

Very professional and easy to follow you donโ€™t need to do a computer course to use it. It is good for us oldies to follow thank you very much. One very satisfied customer Warren Snodgrass

Customer Service

Staff are very friendly. They go out of their way to help you. It is old fashioned banking at its best. Thank You Sylvania Branch ๐Ÿ™

IMB Banking app

So very easy to use. Much quicker than using the bank website, too.

Fantastic

IMB is a great bank, highly recommend.

Slow

Very Slow to open but still a OK app

Online banking

Very easy to navigate the site great job

Happy Customer

Have been with IMB for over 40 years and have been very pleased
They rang me when someone tried to use my card overseas
And could not thank them enough .

Great app

Simple and easy to use

Keeps scrolling back to top

I have updated this app each time and nothing helps. I want to look through my past transactions for the last few days or weeks and it gets to a point where it just brings you back to the top of the list of transactions. Like itโ€™s faltering. Can someone please fix this issue. Waiting for a statement isnโ€™t something I want to do each time. We get paid monthly and I need to check to see what has come out of the account and what still needs to. Itโ€™s driving me mad nit being able to see our transactions.
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Doesnโ€™t work!

Canโ€™t login to the app once again with a new iPhone update!
Looking elsewhere for a better bank that can work no matter what!!
IMB should be ashamed of themselvesโ€ฆ

iOS 16

And now it doesnโ€™t work. Thanks and get stuffed. There is no update option to iOS 16 on this iPhone 7. So your statement in your response was incorrect. Obviously your organisation does not support inclusiveness for all members. In a time weโ€™re people live out of there phones. I find this unacceptable. Ironically my other banking app from the big 4 still works like a charm. IMB already told me to just use a web based pc. I will try to plug my desk top into the cigarette lighter when Iโ€™m on the move.

Fairdinkum.
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IMB Bank YES !

Quality banking safety meets user friendly APPS works really good

Donโ€™t bother

I spent 25 years as a loyal customer for them to refuse to take my business at a critical moment in my life. Another bank took my business no problem. The app is very generic and doesnโ€™t hold a flame to modern banking apps.

Change to app

Since the app has been updated I havenโ€™t been able to pay any bills online. When the screen comes up I put in the account name and the persons b pay info but I am not able to put any amount in that box. I have tried deleting the app and reinstalled it but made no difference.