IMPAK User Reviews

Top reviews

Super convenient and easy to use!

I love how the IMPAK app makes it to submit service requests and track updates of the maintenance crew at my building. It has made communication with my property team so much easier. Highly recommend!

So easy to use!

I love being able to simply open this app, and reserve conference rooms at my property! The recent update has made the app run very smoothly

Much Improved

This app works much better than it used to, and has an intuitive process to submit requests. Much improvement to the speed and functionality for a good overall experience

Response from developer

Thanks so much for the kind words! We’re glad you’ve noticed the improvements in speed and functionality. We truly appreciate your support and are grateful to have you using IMPAK.

Speed

If you’re in a hurry, this isn’t the app for you. Takes forever to open and load. And forget about attaching pictures, that is the most painfully slow process.

Response from developer

We’re sorry for the slow experience. Our latest update improves speed and photo uploads, so please be sure you’re on the newest version. If you’re still seeing delays, email us at support@impaksolutions.com, and we’ll work with you to fix it.

Could definitely be better

This app does it’s job. You’re only here to download the app because you use IMPAK for your work orders and PMs already, so you know what to expect from the site.

But I think the app is in real need of a UI update and simplification. Also, for crying out loud allow an option for push notifications when work orders and other things are assigned to us.
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Have not been able to use

When I put in my user is the app closes!!!