
IMS WorkForce
AI-Driven Facility Solutions
About
This app provides comprehensive facility management tools, integrating interactive floor plans, asset and parts inventory control, and fleet management. It leverages AI and advanced mapping for efficient operations and navigation.
What's New in IMS WorkForce
1.1.12
September 16, 2026
Work Request details now show the room number (not just the room name), and it stays visible when you open a request. Floor plan assets can now be filtered by Status, Category, and Equipment Standard — declutter a busy floor to just what you care about. Place assets on the floor plan: tap an asset that doesn't have a location yet and drop it right where it belongs. The same Filter is now available on the asset list screens, not just the floor plan. New "View on floor plan" shortcut from an asset's detail form — jump straight to it on the plan (or place it if it has no location yet). Fixed a layout issue where survey buttons could run off the edge on smaller phones.
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FAQ
What integrations does IMS WorkForce offer?
IMS WorkForce integrates with Archibus, ESRI/ArcGIS, Mapsted, and Maintenance Connection. These integrations allow for seamless data flow and enhanced operational capabilities within the app.
How does IMS WorkForce use AI?
The app features an AI engine trained for IWMS, GIS, and ServiceNow topics, built with OpenAI technology. It provides intelligent suggestions and insights to improve data analysis and decision-making.
Can I manage parts inventory with IMS WorkForce?
Yes, IMS WorkForce includes a Parts Inventory Control module. You can manage purchase orders, supply requisitions, track parts disbursement, and return unused parts to optimize inventory.
What are the mapping capabilities of IMS WorkForce?
The app offers advanced mapping with ESRI/ArcGIS, including 3D building scenes from Revit models. Users can sketch, edit directly on maps, visualize space utilization, and manage feature tables.
Does IMS WorkForce provide navigation assistance?
Yes, IMS WorkForce offers both outdoor route navigation via ESRI and precision indoor wayfinding using Mapsted technology. This ensures users can navigate efficiently both inside and outside facilities.
How often is IMS WorkForce updated?
The latest version of IMS WorkForce is 1.1.8, and it was last updated on 2026-05-21. This indicates a commitment to ongoing development and improvements.
What devices support IMS WorkForce?
IMS WorkForce is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless mobile experience across Apple's ecosystem.
What is the age rating for IMS WorkForce?
IMS WorkForce has an age rating of 4+. This means it is suitable for users of all ages, indicating no mature content.









