
IMS WorkForce
AI-Driven Facility Solutions
About
This app provides comprehensive facility management tools, integrating interactive floor plans, asset and parts inventory control, and fleet management. It leverages AI and advanced mapping for efficient operations and navigation.
What's New in IMS WorkForce
1.1.8
May 21, 2026
This release adds major updates for supervisors, staff scheduling, Manage Space, Manage Asset, Survey Asset, and AI-assisted work request workflows. - New Manage Space experience: list and floorplan views, room editing, room photo upload and preview, searchable filters, and zoom controls. - New Manage Asset experience: sortable headers, per-floor asset counts, a list view alongside the floorplan, search/status filters, and "Save & Next" for fast bulk edits. - New Survey Asset experience: sortable headers, a Survey Project filter, a Survey column on the floor list, a list view alongside the floorplan, and per-asset question scoping. - Failed-survey photos now attach to the work request's step log (visible in WR screens); passed-survey photos still attach to the equipment record. - Pull-to-refresh on the asset and survey floor lists now silently re-syncs all related tables so newly-assigned remote records appear without leaving the screen. - New supervisor staff tools: staff profiles, team filtering, contact actions, and polished profile layouts. - New Staff Schedules screen with supervisor-scoped calendar views, craftsperson assignment tools, and picker flows. - Work Request AI recommendations are now available to suggest assignments, with fixes for issuing requests after recommended assignments. - Supervisor dashboard and Command Center views now respect supervisor team scope; notification syncing is more reliable. - Unified zoom and label-size controls across all floorplan screens. - UI polish across Home, Login, Settings, AI chat, survey dialogs, WR activity feeds, and tablet layouts; expanded migration coverage for legacy local data.
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FAQ
What integrations does IMS WorkForce offer?
IMS WorkForce integrates with Archibus, ESRI/ArcGIS, Mapsted, and Maintenance Connection. These integrations allow for seamless data flow and enhanced operational capabilities within the app.
How does IMS WorkForce use AI?
The app features an AI engine trained for IWMS, GIS, and ServiceNow topics, built with OpenAI technology. It provides intelligent suggestions and insights to improve data analysis and decision-making.
Can I manage parts inventory with IMS WorkForce?
Yes, IMS WorkForce includes a Parts Inventory Control module. You can manage purchase orders, supply requisitions, track parts disbursement, and return unused parts to optimize inventory.
What are the mapping capabilities of IMS WorkForce?
The app offers advanced mapping with ESRI/ArcGIS, including 3D building scenes from Revit models. Users can sketch, edit directly on maps, visualize space utilization, and manage feature tables.
Does IMS WorkForce provide navigation assistance?
Yes, IMS WorkForce offers both outdoor route navigation via ESRI and precision indoor wayfinding using Mapsted technology. This ensures users can navigate efficiently both inside and outside facilities.
How often is IMS WorkForce updated?
The latest version of IMS WorkForce is 1.1.8, and it was last updated on 2026-05-21. This indicates a commitment to ongoing development and improvements.
What devices support IMS WorkForce?
IMS WorkForce is available for iPhone, iPad, and iPod devices. It is designed to provide a seamless mobile experience across Apple's ecosystem.
What is the age rating for IMS WorkForce?
IMS WorkForce has an age rating of 4+. This means it is suitable for users of all ages, indicating no mature content.









