Informativ User Reviews

Customer Experience

Positive experience44.4% of reviews
Neutral0.0% of reviews
Negative experience55.6% of reviews

~ Based on 18 written reviews from the US App Store.

Is Informativ Safe?

Informativ-Compliance appears mostly safe based on user ratings. AppsHunter Safety Score for Informativ is 71/100.

This assessment is based on 39 user ratings, with an App Store average of 3.6/5.

Safety Analysis

61.5% of ratings point to a safe experience
2.6% of ratings suggest some concerns
35.9% of ratings point to a risky experience

~ Based on 39 App Store ratings for Informativ.

Is Informativ Legit?

Informativ-Compliance appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Informativ is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

I LOVE Informativ

This app makes everything so easy. From scanning to keeping track of customer information. Everything works smoothly and it takes clear pictures for printing. No complaints!

One of the worst apps for small businesses

It’s truly a shame that my company went with this service for our credit applications. I simply don’t understand why it is so difficult for developers and ux designers to make a competent application when there are already so many that exist and work without issues. Dealer safeguard solutions seems to refuse to want to improve their product for their customers. The app always freezes often deleting all information that was entered it cannot seem to ever crop the image properly and the overall interface is terrible. I pray that one day my company either stops using this service or dsgs actually makes this a viable application that works.
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Response from developer

Hi Mrbojangles96, we appreciate you sharing this feedback. Informativ is no longer Dealer Safeguard Solutions. We hope you’ll check out Informativ’s compliance app. We consistently get positive feedback about how easy it is to use. If you do continue to have problems – we’re here to help! Please reach out to our support team for assistance at support@informativ.com or 800-448-0183.

Amazing customer support

I’m a salesman who has to constantly use Informativ and it’s user interface and seems less user experience and interface truly makes the experience of the worker amazing! Also the customer support is always there to help and does weekly training seminars to help with understanding the apps features!!!
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Response from developer

Thank you so much for the thoughtful review! We’re glad to hear Informativ has become a tool you can rely on every day and that the user experience helps make your workflow easier. We also appreciate you calling out the weekly training opportunities. Our goal is to make sure dealerships feel confident getting the most out of the platform, from daily use to new features, so they can keep moving quickly and efficiently.

Sales

Good app

Response from developer

We're so happy Informativ's app is working well for Sam Pack! Thanks for the 5 stars!

Awesome platform

Excellent and easy to use platform.

Response from developer

We're so happy to hear that Informativ is excellent and easy to use! Thanks for the 5 star review!

Bennett Prestwood

Great platform!

Response from developer

Thanks for the 5 stars, Bennett! We're glad Informativ's platform is working so great for you and Butler Honda! We appreciate your partnership!

Great app!

Fantastic way to maintain a level of professionalism with your clients when entering their information!

Response from developer

Hi Ry@n99, thank you for the great review and 5 stars! We’re glad Informativ helps you deliver a professional experience to your clients. As you know, Informativ’s one-of-a-kind solution ensures the sales process is compliant, secure, and efficient — so your team can focus on selling cars. Thanks again for the great review and for your partnership.

Diego Gomez

I think the app is very helpful and quick to make things smoother on handling customers ID. I also think that it has great privacy benefits as well.

Response from developer

Thanks for the great review, Diego! We’re glad the app is making your process smoother while protecting your customers’ information. 🙂

Easy way to get info

I use this app at my dealership and love it. I don’t have to manually enter the buyer’s info or go to a scanner. We also just caught a fake ID. It’s great!

Response from developer

Thanks for the great review, Jose! Love hearing how easy the app is making things for your team....and even better that it’s stopping fraud!

Salesman

It’s not better than Vin Solution or Roadster just wasting your time and money with this, I am sorry

Response from developer

Nasir, thank you for sharing your feedback! We appreciate the honesty. Informativ is not intended to replace platforms like VinSolutions or Roadster. While those solutions are often centered on CRM or digital retailing, Informativ focuses on streamlining credit, pre-desking, compliance, fraud prevention, ID verification, and securing customer information capture within a single process. Our goal is to help dealerships be compliant by reducing risk, protecting customer data, and improving operational efficiency throughout the deal process. Please make sure you’re using the latest version of the app, and feel free to contact our support team at support@informativ.com or 800-448-0183 if there’s anything we can do to improve your experience.

I Wish My Company Used A Different App!

This app is absolutely terrible. Took several weeks to finally start working after my company switched to it. Now it constantly crashes every single time I try to scan a customer’s license. It’s 100% useless to me now. Deleted and reinstalled several times. Still doesn’t work.

Response from developer

Hi Charlie Chainsaw, we appreciate you sharing this feedback. Informativ is designed to streamline ID capture, credit, and compliance into one fast, reliable workflow. Please make sure you’re on the latest version to take advantage of those improvements. If you’re still running into issues, please reach out to our support team for assistance at support@informativ.com or 800-448-0183.

One of the worst apps for small businesses

It’s truly a shame that my company went with this service for our credit applications. I simply don’t understand why it is so difficult for developers and ux designers to make a competent application when there are already so many that exist and work without issues. Dealer safeguard solutions seems to refuse to want to improve their product for their customers. The app always freezes often deleting all information that was entered it cannot seem to ever crop the image properly and the overall interface is terrible. I pray that one day my company either stops using this service or dsgs actually makes this a viable application that works.
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This updated app isn’t good

The app this replaced was FAR more user friendly. This company made a huge mistake with this release. We’re trying to get our dealer to find a different solution because at this point it’s slowing us down with how difficult and finicky it is to use. 0/5

Response from developer

Hi David, Thank you for your feedback. We’re sorry to hear that you’re having difficulties with the app. We continue to get extremely positive feedback from our dealer clients about how the app speeds up their sales process, eliminates fraud, and ensures compliance – while making the collection of customer information faster and more secure. If you have any issues or need additional training, please reach out to our support team for assistance at support@informativ.com or 800-448-0183 Best, Your Team at Informativ

Doesn’t work

Will not open. Says unable to connect every time. Thanks for making my job harder

Response from developer

Hey, Shjsnwyamkejshhsjeh! We're sorry to hear you are having problems connecting. Please reach out to support@informativ.com and our team can help you! - Your Team at Informativ

Uploading docs requires repetitive input

After scanning the DL to create a customer, why must we again input customers last name to search for the customer we JUST created to upload more docs? Most annoying thing ever

Response from developer

Hi, Jwinfl205! Thank you for your feedback. Please ensure you’ve downloaded our most recent version to resolve the image issue. If you’re continue to have issues, please reach out to our support team for assistance at support@informativ.com or 800-448-0183. - Your Team at Informativ

Error: Could not crop image.

I had to come back and drop my review to a 1 star. There needs to be an option for a manual photo to be taken of the VIN and Miles. Not all vehicles display that information in a way that can be cropped. I’m having to take a photo of the miles or vin with a coworkers camera, so that the stupid app can crop the image. It’s incredibly frustrating trying to get the app to crop the image in a 110+ degree Florida heat.
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Response from developer

Hi, Bee_rad44! Thank you for your feedback. Please ensure you’ve downloaded our most recent version to resolve the image issue. If you’re continue to have issues, please reach out to our support team for assistance at support@informativ.com or 800-448-0183. - Your Team at Informativ

Need to fix Error: Could Not Crop Image

Extremely frustrating trying to scan VIN or Miles and the app can’t crop an image. How on earth is there NO option to manually take a photo. Not all cars display the VIN and especially Miles in a way that can be cropped. Please fix.

Response from developer

Hi, cullen26! Thank you for your feedback. Please ensure you’ve downloaded our most recent version to resolve the image issue. If you’re continue to have issues, please reach out to our support team for assistance at support@informativ.com or 800-448-0183. - Your Team at Informativ

Error: Could not crop image.

A better UI and look than the previous app. But all of that doesn’t matter because the process of uploading the VIN and Miles is a nightmare. You have to basically have a perfect line up for the app to successfully crop the image. Not only is it hard to get a good photo of the VIN on the card but the miles can be almost impossible to get a photo since the miles are usually not in a crop-able. Please fix this issue. It’s a huge roadblock.
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