InfraCo ISR
InfraCo ISR
About
Report infrastructure service requests for Telstra Group Network Sites. Employees can sign in with their Telstra ID, while contractors and external users can get accounts created. Submit issues, track requests, collaborate with case managers, and receive important updates.
What's New in InfraCo ISR
20.0.1
October 7, 2025
• Dynamically auto-fill inputs based on user selections on input form screens. • Define the visibility of specified areas of the mobile platform based on user attributes, by using user criteria permissions. • Auto-populate instance URLs when new branded app builds are requested and when existing branded apps are updated.
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FAQ
How do I get an account for InfraCo ISR?
Telstra employees can sign in using their Telstra ID. Contractors and external users without a Telstra ID need to contact their Sponsor to have an account created.
What kind of requests can I submit with InfraCo ISR?
You can create and submit issues related to facility assets. The app allows tracking the status of these requests and issues.
Can I collaborate with others using InfraCo ISR?
Yes, the app enables collaboration with case managers. You can also upload images and attachments to your requests to provide more context.
Does InfraCo ISR provide updates on requests?
InfraCo ISR allows users to receive notifications and alerts on important updates and changes related to their submitted requests.
Is InfraCo ISR available on multiple devices?
Yes, InfraCo ISR is supported on both iPhone and iPad devices, allowing for access from various Apple mobile platforms.
How often is InfraCo ISR updated?
The app was last updated on October 7, 2025, with version 20.0.1. This indicates active development and maintenance by the developer.
What is the age rating for InfraCo ISR?
InfraCo ISR has an age rating of 4+, making it suitable for a wide range of users.
Does InfraCo ISR have ads?
No, InfraCo ISR does not contain advertisements. The app is free to use without any ad interruptions.