Belong

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Free

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November 21, 2014
July 15, 2026
4.17.0
iOS 16.4+
4+
free
30.68MB
iPhone, iPod
2 days ago
English

Developer

Telstra Corporation Ltd

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⭐127

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About

This app offers affordable mobile and internet plans with simple features and pricing. It provides reliable coverage across Australia and robust security to protect against cyber threats. Users can easily manage their accounts online or through various support channels.

✓Low-cost plans

✓Trusted Australian network

✓Self-management online

✓Phone, chat, email support

✓Cyber threat blocking

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What users say

Summarized from real user reviews of Belong. It highlights the 7 positives and 9 negatives reviewers mention most about this Utilities app.

Positive things

👍Simple and easy to use
💰Great value and affordable pricing
📶Reliable service and good coverage (on Telstra network)
🔄Data rollover and sharing features
✅Seamless setup and migration
📱Good mobile service experience
💡Eco-friendly approach

Negative things

🐌Slow app performance and loading times
🐛App glitches and crashes
❌Difficult or frustrating login process
📉Inconsistent internet speed, especially at peak times
🗣️Poor customer service and communication issues
🌐App is a web wrapper, not a native app
💳Payment and billing issues
🚫Lack of features or missing functionality
🤔Inconsistent network performance in certain areas

What's New in Belong

4.17.0

July 15, 2026

Regular maintenance and security updates

User reviews

Service

Poor customer service. Was made to download this app to change mobile number ownership. Customer rep told me to change the phone number. Took 20 minutes of him complaining for it not being able to be completed on the app. Poor service more education is needed. When i said i would need a supervisor he magically was competent.

dude900876

2 months ago

Response from developer

Hi there, we’re sorry to hear about your experience and understand how frustrating that would have been. It’s disappointing to hear that you felt unsupported during the interaction. This is not the level of service we aim to provide, and your comments around communication and support will be passed on to the appropriate team. If you need assistance, please get in touch with us at complaints@belong.com.au, and our team will be in touch with you shortly. -Sweeney

Slow

It's pathetic just a slow version of Telstra the price difference isn't worth the frustration caused by slow internet connection just go get Telstra instead and avoid a headache.

Imran. 1

3 months ago

Response from developer

Hi there, we’re sorry to hear you’ve had a frustrating experience with the service. We understand how important a reliable connection is. Performance can vary depending on location and network conditions, but we’d like the opportunity to look into this further and see if there’s anything we can do to improve your experience. Please get in touch with us on 1300 235 664 (8am-8pm AEST) and we’ll go from there. -Sweeney

Redesign

This app needs a major redesign, it’s lacking features and the app features aren’t even native to the app it’s using webpages in the app.

VILERAAU

3 months ago

Response from developer

Hi there, thanks for the feedback. We’re sorry to hear the app experience isn’t meeting expectations. We appreciate you sharing this and will pass it on to our team. - Sweeney

Missing mobile towers

Love the service and very happy the prices haven’t changed for a while, but I’ve moved and the Telstra tower near me isn’t compatible with my belong sim, leaving me in a pretty big dead spot. Very sad but understand I’m probably the only person using belong on that tower (booligal tower)

Suchfun420-4761

7 months ago

Response from developer

Hi there, thanks for sharing this with us. We’re glad to hear you’ve been happy with the service and pricing. We understand it’s disappointing to experience limited coverage. We're keen to follow up and see if there is anything we can do to turn the things around. Please call us on 1300 235 664 (8am-8pm AEDT). - Sweeney

Patchy mobile coverage inner city

I switched from Telstra to Belong to save money bc it’s the same network. While that may be true the experience was completely different. I couldn’t access apps in bondi junction, maps dropped out in Earlwood. Total shambles. I switched back 2 weeks later. Don’t recommend

anotherpanda

7 months ago

Response from developer

Hi there, it’s disappointing to hear your experience didn’t meet expectations. We appreciate you sharing this feedback. If you need any assistance, you can reach out to us 1300 235 664 (8am-8pm AEDT) and our team can assist you. - Sweeney

See 122 more reviews

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