Innovation Federal CU User Reviews

Innovation Federal CU
Innovation Federal CU
Innovation Credit Union

Customer Experience

Positive experience74.9% of reviews
Neutral7.8% of reviews
Negative experience17.4% of reviews

~ Based on 167 written reviews from the US App Store.

What users say

Is Innovation Federal CU Safe?

Not enough ratings yet to assess Innovation Federal CU.

Is Innovation Federal CU Legit?

Innovation Federal CU appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Innovation Federal CU is 68/100.

Based on 68 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

awesomeness!

verywell app!!!

Great!

I am so happy to have a financial institution that really wants to help their clients. After years of dealing with RBC and paying out thousands and thousands of dollars in bank fees., I am so happy to be with Innovation Credit Union. What goes into my account is mine. And it’s wonderful to see what goes into my savings account, grows.
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Pretty good

Easy to use

Warning: Hard Credit Check

They do hard credit checks without authorization and will hit your credit score! Even if you don’t apply for any loans or overdraft protection!

STOP LOGGING ME OUT

ANNOYING

Works well

E-cheque deposit works great! Don’t have to go to a branch !

Great app

Good to use

Worst app

Doesn’t work when you need it to always crashes the amount of updates to try help this app is terrible they can’t fix it . Doesn’t work over data cause it takes 10 minutes to log in for it to fail suggest getting a new bank and a new app entirely close your your account with innovation !

Bad user interface

App isn’t user friendly and takes a lot of time to load and the instructions are not appropriate for the functions to be completed. Feels like a very preliminary version.

Great reliable

This is great bank I had my account negative for a while they didn’t bother me or close my account I had before wealth simple and alterna both close my account because I used e-transfer with friends and wife and family for no reason they closed my account my account because they only want people who put money and deposit money and leave it there this bank is amazing honestly their app is amazing never had issue never abused me as client even when my account was negative with money I had other online banks small banks and had issues with them after 1 week because they just want money I recommend this bank they have good customer service very knowledgeable on the phone I had issue with log in she solved my problem in 5 mins no head office no none sense I can tell this bank respects their customers and allow their customers to freely use the bank if your rich or not I been using it for day to day banking and never had an issue one thing I wish is they had visa debt and when you deposit cash is available right away but I understand they don’t have their own atm in Ontario or Toronto I’m in Toronto not sure if they have it other places or in Ontario but visa debt I wish they had it’s important
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Easy To Use

Love this app. Probably the best banking app that I’ve used. Very clean design and very simple to follow and use.

Great app!

Easy to use

excellent banking app

excellent banking app

Can be a junkie app

Doesn’t load a lot won’t load contacts a lot constant issues

Email transfer issue.

Since updating to the latest iOS, the contacts to email transfer goes blank on the app and can only email transfer when using a computer.

Easy to Move Money

E-transfers make paying my kids’ allowance easy.

Easy and Simple

Its easy and clean to navigate. Im sure there will be more updates to make the app more seemless and fast.

Overdraft charges regularly

Innovation charges me overdraft fees regularly. If I don’t have money it won’t let me Etransfer. Fine that’s good. Then I do have money and it lets me send Etransfer then charges me overdraft because apparently the money is not actually there till the bank opens in the morning. Bunch of thieves.

Has some issues

iPhone 17 pro the bottom bar sticks in the middle of the payees not allowing one to choose the hidden payee.

Ok but not perfect

Generally it’s ok but every time I accept an e-transfer I have to log in twice, which can get annoying.