App not working
Fir the past four weeks this app was not working. I can’t load the app. The website is ok but the inconveniences of going on a website every time is ridiculous
You’ve lost all my referrals
So disappointed with your online assistance both ai AND your “live human” help and your site and your telephone assistance. This has been ongoing. You join up with super store and throw all customer experience to the wind? Absolutely horrible service
Buggy!!
Recently opened an EQ bank account. Installed app on iPhone 16 Pro running IOS 27.0.1. Set up a passkey using LastPass. Opens once without issue. Second time however it gets stuck in a perpetual loop and never even gets to the login page. Created a second passkey using IOS option. Previous review reported that it had solved the glitch. Sad to report that the issue has surfaced again. Opening app launches what appears to be a looping series of attempts to open an authentication protocol.
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Frustrating.
Whatever update EQ did to the app login process is incredibly annoying with the forced browser page login. It doesn’t always work if I’m on cellular and not on wifi — and don’t tell me to check my cellular settings in a major urban city on a major ISP network. Please change the login settings to be in app again.
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EQ Bank
Best service bank and good interest as well







