My Experience
Very Helpful Service. Thank You!
Good bank, no technical support
I’ve been using EQ for a few years, and while the banking experience is generally good, the app has frequent glitches. Some issues, like the history of international transfers, remain unresolved for a long time. Recently, the app completely stopped working, crashing every time I tried to open it. The technical support is also a major problem; it’s either very limited or completely nonexistent. I spent three days on calls, asking for a supervisor to address a serious issue. Finally, I got through to technical support, but I’m sure it’ll be days before anything is fixed. It’s an online bank with an app that’s not working at all. That’s to say the least, unacceptable. It gives me very little confidence in this institution from a technical standpoint. I’ll probably look for a new bank. Too bad, because the Canadian market could really benefit from a modern online banking experience. Banking: 5 stars, technical support: 2 star.
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Amazing bank and app
Love the layout and flawless flexibility that this app provides I also like how you load the bank card so you have 100percent control of all your accounts balance. I feel safer knowing my bank is separate from my bank card unless I want money on my card.
EQ Bank
Best service bank
v37.0 Crashes During Authentication
Latest update crashes during authentication on iOS 26.0. Happens when using regular and/or passkey login.







