Best Bank
I’m somebody who’s late to the game and was very nervous about the whole virtual banking. But EQ Bank surpassed everything I expected. It’s so easy and very user friendly. Excellent customer service and you don’t have to wait long. And the interest you receive from all your account accounts is a nice added monthly bonus. I absolutely love EQ Bank.
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FIX YOUR APP
Over a minute to “load the dashboard”. The only way to access MY money is through this garbage app that crashes 50% of the time. FIX IT
Broken login with passkey
This app seems to get worse and worse over time. I can no longer login with passkey. I get a few prompts to autofill my username and password which don’t work, then when I try to press login with passkey, the button no longer does anything
Considering leaving the bank entirely because of how poor the app experience is
Considering leaving the bank entirely because of how poor the app experience is
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Constantly Improving
I find the app experience very smooth and constantly improving. I really like the pre-paid Mastercard as well. It took me a bit to warmup to the idea but now I constantly use my Mastercard as it is more convenient and I feel safer using it online. The billing function and e-transfers are always fast (much faster than the Canadian Red Bank) I have used the chat and have had my problems or questions resolved promptly, by a REAL human. Looking forward to see what more EQ brings. Keep up the great work!! 🙌
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Better interest rates
I signed up for EQ because of the high interest but that’s disappeared.
I may be looking into another bank.
I may be looking into another bank.