Instacart Shopper User Reviews

Customer Experience

Positive experience40.6% of reviews
Neutral7.8% of reviews
Negative experience51.6% of reviews

~ Based on 4,066 written reviews from the US App Store.

What users say

Is Instacart Shopper Safe?

Instacart Shopper: Earn money appears safe based on user ratings. AppsHunter Safety Score for Instacart Shopper is 96/100.

This assessment is based on 1,611,533 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.5% of ratings point to a safe experience
2.5% of ratings suggest some concerns
2.0% of ratings point to a risky experience

~ Based on 1,611,533 App Store ratings for Instacart Shopper.

Is Instacart Shopper Legit?

Instacart Shopper: Earn money appears to be a legitimate app. AppsHunter Legitimacy Score for Instacart Shopper is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Login issue

Cant login to my account and customer service dont give a help at all they keep tellin u things that u already know

Unfair to Employees

I find Instacart is not fair to the employees. The bonus systems are not good if you do so many shops you get X amount of dollars well of course you’re going to get that much money in the amount of shops You’re putting it down. That amount should be given to the shopper regardless if it’s a bonus. That to me is ridiculous cause you never get that bonus! There is also one for an extra three dollars for shops between six and nine for people to get out before nine to shop is hard. Why don’t they have that throughout the day, again, not fair, but only to Instacart in the person, ordering the food benefits from that!
Show more

So far so good

2nd day of my instacart, a lot of long distance and heavy packages, but still ok for me. ⛽️

Calificación del shopper

Me gustaría que la aplicación no fuera tan estricta con sus métricas de evaluación hacia el conductor ya que en muchas oportunidades la disponibilidad de los productos no depende de nosotros en muchas oportunidades los productos se dejan en recepción o con los valet parking lo que puede generar daños algún producto y luego la mala calificación se la colocan es al conductor si el cliente reporta un producto dañado o faltante ….
Show more

Los mejores

Excelente aplicación

Satisfied

10

This company sucks so much

Manipulative algo

La mejor

Puedes mejorar tus ingresos repartiendo con la app

App review

I feel like app is very clunky and could be more streamlined.

Great gig!

I’ve done approximately 3,400 orders since I started. I love “playing this game”, looking at each order as a speed treasure hunt since we get paid for each order we complete rather than by the hour. The design of your software is fantastic, ensuring that I am getting the correct items for each customer. I also love the freedom of being able to choose each order, deciding where and when I want to work. Fits in perfectly with my principal jobs as a transit bus driver and limo driver (2 separate companies), doing Instacart orders between shifts/runs. I tell everyone I meet how much fun I’m having. I’m sure I’ll continue “playing the game” far into the future.
Show more

Great

Great gig app if you looking to get started

Thank you

Thank you for giving me opportunity to earn extra.

Constant Scams

This app is not a DoorDash or Uber Eats so do not compare it, it’s less organized and not really anyone you can reach out to when there’s issues. The promotions are not actually meant to add on top of your batches like DoorDash or Uber Eats. For instance if there is a deal saying 16 orders for $90 you won’t actually receive $90 you’ll receive whatever you make let’s say $70 and they say here’s that $20 it’s not promoted this way either. It’s a 1 star cause this app is scamming
Show more

Low low pay and dead unless Gold

If your new you get first time priority after that.. good luck getting anything over $6 driving over 20 miles.. People rarely tip, crazy logic (example. 65 items for 7 dollars NO TIP), and it’s dead unless it’s Sunday… then you make “some” kind of money. I did this for spare cash this is NOT good for long term.
Show more

Screw this app

Horrible horrible app save your money. Has no loyalty to shoppers who’ve been making them money for years. All about how much money they can make doing nothing

great work and easy to use

love the app and the job super easy to deal with clients and the app is super easy

bad pay

even diamond cart they send horrible order 80%orders are less tip orders
also app constantly get down etc always blaming shopper side make our account quality or rating system went down easily even app having issues by made that happen
ppl sees over $100 orders but outside store area but we don’t see those orders even we staying at store
definitely they has issues but they neglect to listen even reporting to support
Show more

Money maker

Boy I been gettin that money with Instacart. Stop for a while get a job or just chill an do it on the weekends…it don’t matter it gives me leisure to move how I want. I’m rocking with it that’s a fact!

Terrible in NYC!

The app crashes and sends you batches 15+ miles from your current recommended location. I am in Staten Island and keep getting batches to go over a $20 toll bridge for batches over 15 miles away. No tech support available, only articles that are not helpful.

Can’t change my address in app

I DON’T know where else to turn, I have spoke to about 5 live agents trying to get my home address changed and not one person can help me! I moved and the app keeps giving me an error message and it won’t allow me to change it, will become
A problem when I need to get a new shopper card sent to me!!! This is crazy that I can’t find one person to help with this!!!!
Show more