Terrible service
I have set up the app, connected with the bank account and made a straightforward transfer to my friend for a basic educational donation. Instarem gave an error along the lines of “payment not received” I thought the problem was with my banking institution, I called them and tried four more times to get the same error message.
Then I find out that it was actually Instarem that chose not to make the transfer. When I ask the reason to help center, they told me they cannot give details.
What a joke of his service. Waste of time.
Then I find out that it was actually Instarem that chose not to make the transfer. When I ask the reason to help center, they told me they cannot give details.
What a joke of his service. Waste of time.
Show more
CCEKok75
The Worst Customer Service Ever In my History
Warning Avoid Instarem Wallet. They are holding funds without refunds and offer no proper customer support. It was a terrible experience for me.
SUSunusi Sulaiman Usaini
Works great
Quick and low fee. Best deal to Peru
YMYo mismo mas
No support for failure
Instarem works fine until it doesn’t. When a transfer gets delayed or held, there are no proactive updates and support just sends the same generic message over and over. You end up chasing your own money with no clear timeline or owner. Very poor execution when things go wrong.
KKB-Ins
Bad app for money transfer
Don't use this app for instant transfer, it might take many hours to days, dissatisfied with this app
SSREEKANTHREDDYG
