Run!!
I signed up to send money to my bank acct in another country. I sent the money earlier today. I received an email saying I had to send a cancelled check for them to verify my acct. Mind you, when adding my bank acct to send the money, I connected using Plaid. Plaid verify the bank acct. The inter agent said in order for them to send the $ to the bank acct, I had to send a copy of a canceled check or cancel. I told her to cancel because if Plaid verify the acct, why does Inter has to? They are trying to collect information that Plaid isn’t giving them for a reason.
No thank you!!!
No thank you!!!
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Scam!! Bad service! Stay away!
Stay away! This service collected money from my bank account and later customer support came to tell me my account was not approved. How do you collect money from an account that is not approved?? It made me lose a lot of money since I could have used Wize instead, which is a much better service. I am still waiting for my refund.
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Fix log in problem
The app is very good when you are already logged in
But if you log out and try to log in again it is a night mare
It doesn’t let you go back unless you have to wait until hours later or the next day
They need to fix this problem
But if you log out and try to log in again it is a night mare
It doesn’t let you go back unless you have to wait until hours later or the next day
They need to fix this problem
Response from developer
Hello! We want to look at what may be happening with your access to our app. Please, reach us by e-mail at help@inter.co or by calling/sending a message via WhatsApp at 888 305 7264. We'll sort this out in no time. Count on us!
Bug
Last night I made a transfer of 5750 reais and for some reason when I entered the app earlier today the amount was 5644, I have all the proof, now I have requested the cancellation of the transaction and the money has left my account and now I have to wait 5 business days for the money to return to my account and I will pay interest due to an error in the APP and the attendant simply did not care about me! terrible support !
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Response from developer
Hello, Betinho. This is not what we planned for you. Our team would like to take a look at this matter to help you in the best way. Please, contact us by email at help@inter.co. We will be waiting for your contact. Count on us!
Bad services
Customer support is so bad. They did know anything. I send money to my wife. Give them every information they ask for. 30 minutes later my transaction was canceled. When I call them she said she can not help me activate my account, because they can not verify me. I also told her what information or document you to verify me. She replied me she didn't know. ✌️The system ✌️disactive my account, so no one can activate my account. It's so frustrating and annoying Thank you for your✌️ great service ✌️
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Response from developer
Hello! It's important to us, you have excellent access to all of our services. Give us another chance, and reach us by calling or sending a message via WhatsApp at 888-305-7264 or emailing us at help@usend.com, so we can help you to get back to your account. Count on us!
