Inter User Reviews

Customer Experience

Positive experience35.9% of reviews
Neutral5.7% of reviews
Negative experience58.4% of reviews

~ Based on 334 written reviews from the US App Store.

What users say

Is Inter Safe?

Inter: Mobile Banking appears safe based on user ratings. AppsHunter Safety Score for Inter is 96/100.

This assessment is based on 22,197 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.8% of ratings point to a safe experience
1.2% of ratings suggest some concerns
3.0% of ratings point to a risky experience

~ Based on 22,197 App Store ratings for Inter.

Is Inter Legit?

Inter: Mobile Banking appears to be a legitimate app. AppsHunter Legitimacy Score for Inter is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App failure forever

Each some months I have problems either this App. My bank account missing!!. The same problem forever

Ótimo app mas cm um detalhe que incomoda .

Odeio que o botão “ alterar todas as transações “ dps do pix e o primeiro botão bem laranja e chamativo. Sempre aperto sem querer.

Super recomendo

Muito bom

Melhor banco digital

Estou muito satisfeita com o que o banco oferece

Horrível

Aplicativo péssimo , lento , para mexer no meu dinheiro não consigo pq a transferência está em trânsito, acho que no de sp pq não anda , precisando para fazer uma compra e o aplicativo não libera isso tem mais de 3 h

Banco horrível em te atender

Banco péssimo horrível chat de suporte é horrível ninguém te responde quando responde você fica mais de 10 minutos esperando eles aí você fica o segundo sem responder esses daí o chat não resolve nada dos seus problemas horrível

Propaganda

Parem de abusar. Notificações são para pagamentos. Não propaganda.

BIG lawsuit

So I was supposed to receive my ssi deposited into my new inter account today on the 1st. I didn’t receive it. Now I’m still trying to login to check my balance, and now I am unable to login. I’m locked out and every time I call the customer service on the back of my card to check my balance to see if my money hit this morning yet, they asked me if I want to Speak in English or Spanish and then when I click 2 for English, they asked me if I want to continue, and then I click 1 for yes and then it hangs up. This happened so many times and I’m unable to sign in or receive my money.
I’m about to sue them
Show more

Response from developer

Hi! We understand your frustration with the login issue and your SSI deposit. That's really annoying! Let's sort this out together. Please reach out to us at 1-888-305-7264 or help@inter.co. We're here to help! 🧡

No good

Customers service is just for show, no one can actually help you, their excuses are all always the system.
Very frustrating, to have your money on hold due a system that doesn’t work for the customers.

Response from developer

Hello! It's disheartening to hear that your experience with our customer service hasn't met your expectations. Your feedback is invaluable, and we want you to know that we're taking your concerns seriously, especially regarding your funds being on hold due to system issues. Thank you for sharing your thoughts; they motivate us to improve. We genuinely hope for a much more positive experience for you in the future!

Palhaçada

Esse banco é uma palhaçada, a fatura tá sempre com problema, para eu pagar eu tenho que falar co
Suporte, um saco! Pague minha meu cartão de crédito por outro banco e a dívida ainda está sendo cobrada! Eu fico chocado que cada vez mais esse app da problema

International Trasnfer

I am very disappointed with Interbank’s service. My international transaction was cancelled over a week ago, and I still have not received my money back. The lack of clear communication and the delay in returning my funds have caused me a lot of inconvenience. I expect a faster resolution and better customer support for situations involving customers’ money. 10 days now and I still haven’t received my money back, I don’t recommend this app at all.
Show more

Response from developer

Hello! We truly understand how frustrating it must be to wait 10 days for your refund after an international transaction cancellation, and we sincerely apologize for the inconvenience and lack of communication you've experienced. This is certainly not the standard of service we strive to provide. 💛 We'd really like to look into your case and work toward a resolution as quickly as possible. Please reach out to us at 1-888-305-7264 or help@inter.co so our team can investigate the status of your refund and give you a clear update. We're here to help! 🧡

Perfeito

10

Home broker

Home broker nāo esta funcionando novamente…isso ja aconteceu uns meses atrás. Porque acontece esta instabilidade? E demora muito as x semanas para voltar…trocar de corretora muito em breve 😤

Bom

10

Excelente !!

Eu já estava desistindo do Inter por precisar autenticar a conta com CNH, que nem uso. Agora está perfeito!!

Muito bom

Pix rápido

Fraco

Ser atendido por humano beira o impossível, nem sendo prime eu consigo. Dos vários bancos digitais aos quais tive experiência é de longe o aplicativo mais confuso e o que mais se esforça em te empurrar produtos financeiros de baixa qualidade

They will Hold your money

Don’t use them
They will hold your money

Delayed transfers

Receiving ACH transfers takes more days than usual in American banks; International wires to Inter Accounts in Brazil takes longer than informed.

Locked Accounts and the Worst Customer Support

After sending thousands of dollars throught out the years, I have to switch. They changed apps, multiple issues, and delays. DO NOT TRUST them.