Double charges
I got the device from them had to pay to get it installed like 300 bucks and then they charge you for some else install so you pay like 600 dollars and then they say you pay 2 times and month but they charge you like every 13 days and you have to get it calibrated before the 60 days if anyone knows of a better company let me know before I rip this out of my car
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Horrible customer service
Payments don’t work, customer service doesn’t answer, will be on hold for 30+ minutes with no help. Horrible company.
Don’t get this! Get Lifesaver instead!
This is the worst company I’ve ever had to deal with! The large Intoxalock breather will drain your car battery! The first 6 months I had to replace 3 car batteries at $225. Each! I finally found another company “Lifesaver” and they’re nationwide, cheaper, and the device doesn’t drain out your battery! Refuse Intoxalock and replace it with lifesaver, don’t get stuck with Intoxalock!!! Trust me!
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Confusing
Total confusion trying to get basic information verified through app. Have called 5 (and counting) different times attempting to get information on this app verified with no luck.
They will steal your money and blame it on you
Any false reading is your fault. Their customer service representatives don’t care to accommodate you. You’d be better off with a different company that doesn’t take your money for false readings that are evidently false
