Smart Start Client Portal vs Intoxalock
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Smart Start Client Portal
Manage your alcohol monitoring account conveniently from your phone. Make payments, purchase unlock codes, find service centers, and update your profile. New users can enroll and prepare for installation appointments.
- Make payments
- Purchase unlock codes
- Find service centers
- Manage auto payments
- Upload documents
- Schedule installations
- View payment history
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Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device or the SMART Mobile device, you can manage your account right from the app. Existing Clients Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device. •Make a payment •Add or delete payment methods •View payment history •Purchase an unlock code •Manage auto payment •Add a note to your account •Upload documents to your account •Update account/profile information •Receive account notifications •Manage communication preferences (newsletters, special offers, updates, etc.) •Add additional accounts (Ignition Interlock, SMART Mobile) New Clients Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment! •Select a date and time for the installation •Pick a convenient installation location •Set up installation appointment reminders via email, text or phone •Upload required documents •Watch helpful training videos
Intoxalock
Manage your ignition interlock device account with ease. Track your status, make payments, schedule calibrations, and access important device information. Stay compliant and connected to your service center.
- Track account status
- Pay statements
- Schedule calibrations
- Contact service center
- Manage lease
- Request lockout reset
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The Intoxalock app offers self-service access to all of the important features in your account - anytime, anywhere. Key Features: • Track your account status and actions needed to remain in good standing • Pay and go! Get notices of your upcoming statements and pay in seconds • Get calibration reminders and order calibrations using the app • Get in touch with your service center • Save all your DUI contacts in one place • Be able to view, sign and even extend your lease • Request lockout reset • Access information on how to best use your interlock device
Screenshots
Verdict
The clearest difference is monetization model: Intoxalock at free against Smart Start Client Portal's free with in-app purchases. Intoxalock also leads on ratings volume (903 vs 114). Smart Start Client Portal's advantage is rating (2.0 vs 1.7) and review sentiment (20% vs 6%). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Smart Start Client Portal holds the better App Store score, 2.0 against 1.7. That said, the two scores are not equally well evidenced: Intoxalock has 903 ratings behind it against 114, so its average is the more settled of the two. Written reviews point the same way: 20% of Smart Start Client Portal's written reviews are positive against 6% of Intoxalock's.
Smart Start Client Portal ships an update monthly, Intoxalock every 2 months. Both last shipped on November 2, 2026.
| Parameter | Smart Start Client Portal | Intoxalock |
|---|---|---|
| Price | Free | Free |
| Rating | 2.0 (114 ratings) — better | 1.7 (903 ratings) |
| Positive reviews | 20.0% of reviews — better | 5.9% of reviews |
| Number of ratings | 114 | 903 — better |
| Update frequency | Monthly — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 15.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 138 MB | 116 MB |
| Age rating | 17+ | 12+ |
| Developer | Smart Start, Inc | Consumer Safety Technology, LLC |
Customer experience
Smart Start Client Portal
Intoxalock
Bugs and requests
Smart Start Client Portal
Not enough reviews yet to summarise bugs or requests.
Intoxalock
Reported bugs
3 issues- App login issues
- Unreliable device performance
- Inconsistent lockout policies
Requested features
3 requests- Bluetooth test notifications
- Improved app functionality
- Transparent pricing information
In-app purchases
Smart Start Client Portal
No in-app purchases
Intoxalock
No in-app purchases
Questions
Is Smart Start Client Portal free?
Is Intoxalock free?
Which has better reviews, Smart Start Client Portal or Intoxalock?
Do Smart Start Client Portal or Intoxalock have ads?
Which is updated more often, Smart Start Client Portal or Intoxalock?
Other comparisons
