Counterfeit
They sell fake are as real and profit from it. Buyer beware. There is no vetting.
Silly Billy buyer
My IT skills are very limited🙃 I only want to buy from Lenard Joel Hawthorn but I find I need to submit my preferences every week. How can I simplify the process?
Thanks 🙏
Thanks 🙏
This update erased all history
This app update erased everything I had saved, my current bids, and my previous purchases. So frustrating!
new update has major bugs and does not function
do not update with the newest version if you rely on the app to function. you will not be able to click on a notification of an upcoming listing and then click through to bid in the auction due to bugs, renders the app useless.
Online auctioning made easy
I am the last person who would ever say that buying an item online through an auction would be exciting rather than nerve-racking, but Invaluable has made it so simple. Trustworthy and intensely loyal to their customer base, I’ve never had a question unanswered. They have made the access to multiple auction houses for at one time was beyond my reach, now right in my hand. 10/10.
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The Best
Very easy to use and the App allows you the opportunity to stay on top of muktiple bids
Erroneous badge notifications
Since the last update, the app keeps showing erroneous badge notifications that cannot be cleared. Very obnoxious. The only workaround is to turn off the badge notifications for the app. Fix it!
Don’t honor bids
I have lost several auctions to bids that are the same or lower than my high bid. When asked why their reply was it’s up to the auction house which bids they honor and which ones they don’t. Complete BS. Don’t waste your time.
Avoid
Invaluable seems to be in a state of decline. No response to multiple customer service emails. On past experience in disputes they will always side with dodgy auction houses against the customer too.
Not worth it
I had a terrible experience with this app. I paid over $600 for a product that I never received. After my payment, the company they allowed to sell on their site sent me to a shipping "company" that turned out to be a total scam. They requested more money through PayPal or Venmo, which raised many red flags for me. My bank told me not to pay them.
It feels like I've been completely scammed, and I'm left with no product and no way to get my money back. Save your time and money.
I have attempted to contact Invaluable countless times with no response at all!
It feels like I've been completely scammed, and I'm left with no product and no way to get my money back. Save your time and money.
I have attempted to contact Invaluable countless times with no response at all!
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One of a kind items.
Great place to find rare and unusual items at great prices If you’re a collector it’s also a great place to shop. You can pick your category
Horrible Customer Service
Invaluable has horrible customer service and is not concerned about clients that attempt to use their app.
I don’t know why I can’t bid
When I want to register to bid a day or 2 before the auction starts it just keeps saying pending even during the auction this happen 4 times to me and I lost a real good item I really wanted because of it
Overpriced, pompous, auction houses.
The app is good but if you try to buy anything there is a 25% fee on top of anything you buy. Then there is THEIR shipping cost that is marked up. That and the action houses want way to much person info. They require Drivers License, passport, proof of address(power bill), and proof that you’ve bought from an auction house before. This before you can buy anything. I’ll pass!
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Lagging
Bidding often lags or gives incorrect bid info. I have “won” items but find out after bidding has closed that I was outbid without any notification or chance to increase my bid.
Full of bugs
Sign in process is flawed, bugs need fixing for iPhone
Why bother ?
You give personal information to this company to get approved for bidding but every auction house that uses this app has their own criteria . So they want you to verify your identity . You go through a third party that rejects you because the picture of your ID was unclear but it never gives you a chance to reverify !! So I have to go through auction houses and get approved by them . Tell me what’s the use of using this app again . I’ll go with another app ! Disappointing !!
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Zero transparency, pathetic service
This platform is an absolute nightmare. After verifying my identity and being approved by auction houses, Invaluable suddenly placed me on a “no-bid list” with no explanation and no way to appeal. Support admits it’s done by some automated “Trust & Safety” system but can’t say why, can’t remove it, and offers no escalation path.
To make matters worse, the support agent literally closed the chat while I was still asking for help. This is pathetic, unprofessional, and damaging to anyone trying to do legitimate business. They take your personal data, label you a risk with no accountability, and leave you stranded.
If you value transparency or customer support, avoid this app.
To make matters worse, the support agent literally closed the chat while I was still asking for help. This is pathetic, unprofessional, and damaging to anyone trying to do legitimate business. They take your personal data, label you a risk with no accountability, and leave you stranded.
If you value transparency or customer support, avoid this app.
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Love it!
No gimmicks straight forward auction.
Live auctioneers isn’t ideal but it’s better than this
This app locks you into landscape mode on the iPad, so it’s not possible to turn the iPad vertically. I only use the iPad vertically so that’s a particular challenge for me. It is not possible to block auction houses on this app. I’ve blocked over 90 auction houses on Live Auctioneers that have practices with which I do not agree (These apps should all do a better job of vetting the auction houses on their platforms, but that’s another story). So, a search on this app will include results from auction houses that I will never buy from, which requires careful sorting on my part. Also, on this app, if you ask to join one auction from one auction house, you will be automatically enrolled in every auction from that auction house going forward. And there is no way to turn that off.
Customer service is slow/nonexistent. Live auctioneers is not great, either, but it has fewer weaknesses than this app.
Customer service is slow/nonexistent. Live auctioneers is not great, either, but it has fewer weaknesses than this app.
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