Overly complicated
Almost completely unintuitive structure
Sipp transfer
My sipp transfer cash has left my investengine account a week ago but hasnt arrived in the destination platform
I have had no explanation whatsoever from investengine and they have not replied to my emails
You need to provide live chat and customer tel number for these urgent occasions to save people being worried days on end
Very unhappy
I have had no explanation whatsoever from investengine and they have not replied to my emails
You need to provide live chat and customer tel number for these urgent occasions to save people being worried days on end
Very unhappy
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App ok but customer service poor
App works ok for me, though not keen on only being able to trade once a day. Worst thing is no replies from customer service and even an ISA transfer in seems to not be actioned for weeks and only then after chasing - but still no email response. Surely you can do better than this…
The money are disappeared
I transferred from my previous Aviva account to here and the pension never arrived. Aviva showed me that the transfer was sent successfully and InvestEngine said that they never received and they don’t show me proofs of contact to Aviva pension.This app is a big scam! Stay away from here! I’m proceeding with a lawyer to find out what happened . They destroyed my life
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Takes forever to do anything
I have just setup an account yesterday and put in a deposit which left my bank instantly, the app requires you to build a custom investment pie which I did and gave the order to invest the pending money, I understand the rules and cut off time but I was within them , my payment cleared but waited all do for the investment order to go through and no success, I have now given up and have requested to withdraw my money with I’m hoping doesn’t take too long. I really like the concept of just holding ETF’s so your not tempted to make silly gambles and also like how you can setup a direct debit through the app but I guess this 1 isn’t for me.
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