Your rake is way too high
$25 surcharge on $850? Wow. You need to adjust for Australian markets, it’s illegal to charge a surcharge.
Zero Support
Zero Support. Zero follow up. Losing business. The app did a update and printing
Issues occurred with the new iOS. The team at Invoice Maker. Never follow up, never fixed the issue. Causing me to miss invoices constantly. Nobody cares. Do not use this app. You will have zero support when it matters! They take your money and disappear!
Issues occurred with the new iOS. The team at Invoice Maker. Never follow up, never fixed the issue. Causing me to miss invoices constantly. Nobody cares. Do not use this app. You will have zero support when it matters! They take your money and disappear!
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Top app
Have personally had this invoice app for a few years now
for myself it’s well worth the money
It’s does exactly what I require and more importantly it doesn’t crash or have other problems or issues
Honestly only once in 3 years did it have some problems for myself
I contacted the customer support service and with in two days tops it’s was all fixed
I struggle with being dyslexia but this app is perfect and the customer support team were very responsive and helpful and understanding on the only time I needed to contact them
Great app and appreciate it thank you
for myself it’s well worth the money
It’s does exactly what I require and more importantly it doesn’t crash or have other problems or issues
Honestly only once in 3 years did it have some problems for myself
I contacted the customer support service and with in two days tops it’s was all fixed
I struggle with being dyslexia but this app is perfect and the customer support team were very responsive and helpful and understanding on the only time I needed to contact them
Great app and appreciate it thank you
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Construction
I’ve been using this app since the start of my business over 8 years ago. I wanted something fast, simple, and professional. I’m able to know if my customers saw my estimates or invoice which is great. lol
Overall good, new paywalls
Nice and easy to use, recently features that were included are now locked behind the premium pay wall which is unfortunate.
Would like to see a duplicate feature or recurring invoice feature, hopefully not behind another paywall.
Would like to see a duplicate feature or recurring invoice feature, hopefully not behind another paywall.
It won’t let me delete
I tried it, didnt work for my needs I deleted it but it’s still in my iCloud and it is bombing me with msgs. Please get this app off & stop msging. And dont charge me
Support
No support. The tech team will suspend your ability to message if you give them a tricky question. This app stinks it will hurt your business as it did mine! Help me!
Helps me out a ton!
Easy to work with. My clients love it because it’s so user friendly.
Give a option for payment
So far soo good
Not working!
Very disappointed with this app. I’m paying a monthly subscription fee, but the app isn’t working properly and I can’t use the service I’m paying for. If you’re going to charge customers a subscription fee, the app should actually work. I hope the company fixes this issue and provides a refund or credit for the time the service has been unusable.
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Bugs
App is awesome and fat, but it’s getting to be too expensive to deal with the same bugs
1. Doesn’t log you out
2. Doesn’t sync well to web
3. Fail delivery on text and email
4. Constant loading symbol on screen
Getting old.
1. Doesn’t log you out
2. Doesn’t sync well to web
3. Fail delivery on text and email
4. Constant loading symbol on screen
Getting old.
Invoice simple
It really is simple to use. Makes business easier to manage
Too Good
The layout is simple and easy to use❤️
Moving on
Price keeps going up so I’m out
Price
Be careful when you subscribed. Its consider very expensive and its hard to cancel it. There is no option in the app to cancel it and even email receipt that you had paid. Not a very honest company to deal with.
Love it
Very easy to use.
I need to cancel subscription
I try to many times to cancel the subscription I don’t know how I can
Disappointing price increase
I’ve been using this app fir years and didn’t mind paying for it but it’s now started to only allow a certain amount of invoices a month and then another price increase! Really disappointing. It’s a shame and I am looking for another app to replace it.
Did not get what I paid for, no matter how many times I contacted customer service.
I’ve been using invoice simple for years. Eventually upgraded to the premium £19.99. Every month my account would revert to basic features at random. I would contact customer support about this issue and they would solve it temporarily. My last complaint is still un answered and I’m currently being ignored after I asked for a refund as I’ve never actually had what I’ve paid for.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
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Some bugs…
This app is great and simple, easy to use, but it seems there is an issue with it syncing up to the website. I tried to change the paid date of invoice because it was paid much earlier but it wouldn’t allow me, saying it was “invalid”. It wouldn’t even allow me to add notes to the payment even if I kept the date! I was able to change the date to the correct one online thru my PC but now it doesn’t show up as paid on the app. Please get this bug fixed!!
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