Love it
Very easy to use.
I need to cancel subscription
I try to many times to cancel the subscription I don’t know how I can
Disappointing price increase
I’ve been using this app fir years and didn’t mind paying for it but it’s now started to only allow a certain amount of invoices a month and then another price increase! Really disappointing. It’s a shame and I am looking for another app to replace it.
Did not get what I paid for, no matter how many times I contacted customer service.
I’ve been using invoice simple for years. Eventually upgraded to the premium £19.99. Every month my account would revert to basic features at random. I would contact customer support about this issue and they would solve it temporarily. My last complaint is still un answered and I’m currently being ignored after I asked for a refund as I’ve never actually had what I’ve paid for.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
Very disappointing they obviously aren’t the caring company they used to be.
Answering your response - I’ve tried emailing , I’ve tried contacting you through the in app chat, I tried calling the contact number which connect me to some hospital care plan line. I’ve now had to go down my bank and actually block my subscription and contact the fraudulent team to get my money back for what I haven’t received from you. So your AI developer responses are just as useful as your actual customer service.
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Some bugs…
This app is great and simple, easy to use, but it seems there is an issue with it syncing up to the website. I tried to change the paid date of invoice because it was paid much earlier but it wouldn’t allow me, saying it was “invalid”. It wouldn’t even allow me to add notes to the payment even if I kept the date! I was able to change the date to the correct one online thru my PC but now it doesn’t show up as paid on the app. Please get this bug fixed!!
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