It’s okay
I like the app and my site features ok. I was with wix and had so many tools to maximize the ability to gain more customers and sales… maybe in the future it will improve and offer more. Customer service of IONOS is excellent and that’s the trade off for me that keeps me here.
Great easy app but removed important feature
Have used this app for a few years and it’s great. Shows me all my orders, discount codes, products etc and is easy to edit listings. Unfortunately in the most recent update the ability to view ‘lifetime’ revenue and ‘custom time’ revenue has disappeared. This was extremely helpful when filing tax returns to see total earnings per year. I hope they bring this feature back very soon.
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Abandoned carts
The recent update was supposed to fix bugs but I still can’t see abandoned carts for the past four months.
Excellent but small issue with multiple devices
I have used the app regularly for over a year.
However we signed in an employee as an extra user who we subsequently had to sack. I went onto our website and changed passwords and added two factor authentication.
However when I loaded the app it didn’t require me to renter the new password as it was already signed in. This means that the sacked individual is still signed into this app with the original login details until he signs out from his own phone which clearly we don’t now have access to.
I contacted the developers Ionos who have been very helpful but sadly do not have an option anywhere to force sign out all devices from this app.
I am concerned that the ‘sacked’ user will still have access to customer orders and details which doesn’t comply with my GDPR policy. They will also have access to our store products and design of the site which clearly is not acceptable.
They need to add an option to ‘force out all devices’ for a security requirement.
Otherwise great app, easily usable on the go and clear to operate. Once they have added the above function I would give it 5 stars.
However we signed in an employee as an extra user who we subsequently had to sack. I went onto our website and changed passwords and added two factor authentication.
However when I loaded the app it didn’t require me to renter the new password as it was already signed in. This means that the sacked individual is still signed into this app with the original login details until he signs out from his own phone which clearly we don’t now have access to.
I contacted the developers Ionos who have been very helpful but sadly do not have an option anywhere to force sign out all devices from this app.
I am concerned that the ‘sacked’ user will still have access to customer orders and details which doesn’t comply with my GDPR policy. They will also have access to our store products and design of the site which clearly is not acceptable.
They need to add an option to ‘force out all devices’ for a security requirement.
Otherwise great app, easily usable on the go and clear to operate. Once they have added the above function I would give it 5 stars.
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Abandoned Carts
The app has been very easy to navigate but recently, it stopped showing the latest abandoned carts. This is fairly imperative to running an online store.
