Fails to load
The app consistently fails to load.
Please just make it work
How am I supposed to manage my super when the app is super buggy, rarely works first time. Invest in your customers please.
Bugs, errors…
App rarely allows login without going through a series of buggy 2-factor authentication steps which generally ends in no access and a ‘we are experiencing technical issues’ message. The 2FA cannot be opted out of so the app is pretty useless.
Poor
As a customer this is really very poor, rarely loads properly. Expect to be way better.
Crashes on login
App is totally non functional. Crashes when attempting to login
Buggy App
Provide log in details from saved details and shuts down when you hit login. Seems to have been an issue for some time.
App crashes when logging in on iPhone
This app is useless. It keeps crashing when I'm trying to login to the app from iPhone. It's been happening for months and no one is fixing it. Such a shame. I wish I could give 0 star 😑
Avoid
Avoid signing up with IOOF if you value being able to access your account via this app. It has not kept pace with iOS versions and you can no longer login via mobile unless your iPhone is so old that Apple have stopped applying iOS updates to your phone. C’mon IOOF build a proper app and not just a rendered version external link to your webpage
Disappointing.
Disappointing.
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Worst App
No point in having an app. You can access it 1 in 5 times. You open it, it recognises your face and then asks you to add in all your details and register again or just goes black white screen
Can’t load
A blank white page without anything
Expand Super App
App is useless will not load onto iPhone or iPad you have to keep going to search and open it up that way, what a waste of time even having it available on apps when you cannot even load it on your phone.
Blank page
Shows blank page on iphone 12 mini after upgrade
Response from developer
Hi Cuihha, We're sorry to hear that you have experiencing an issue on the app. We'd love to find out more about the issue and help you out, alternately we have an update being released this week that may resolve this for you. Please feel free to reach out on email Clientfirst@ioof.com.au, or call us on 1800 913 118
Finally!!
What took so long to introduce an app??? Esp when it is just the webpage rendered for mobile.... Still I am very happy, it's quick to load and go through different pages..... Very happy as it's easier to get to than a webpage on your phone and then go through all the login steps
🙌🙌
🙌🙌
Fast and easy to use
Does what it needs to do, easy to check balance and even trade as well.
