Transactions fail to display
Poor app that no longer shows the actual contribution transactions and only shows the total current balance. Why have an app which just directs you to use the web instead ?
Response from developer
Hi, we're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586 so we can investigate this further.
Inconsistent
App works only some of the time. Even though I don’t need to access this app very often, it seems when I do have the need, I’m continually needing to delete it and redownload.
Frustrating to say the least.
Today I needed up having to wait until I was back home and in front of my desktop to access my superfund.
Having a company as big as Plum trusted with my money and having a glitchy app is frustrating.
Frustrating to say the least.
Today I needed up having to wait until I was back home and in front of my desktop to access my superfund.
Having a company as big as Plum trusted with my money and having a glitchy app is frustrating.
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Response from developer
Hi, we're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 75 86.
Sub par
The app could offer so much more than just the balance. Even a simple performance graph would be nice.
Response from developer
Hi, Thank you for the valuable feedback and suggestion, we'll be sure to pass this on. Have a nice day!
Very basic
Extremely basic compared to other superfund apps e.g. Aware Super.
Update your maintenance date
The message date on your maintenance popup is outdated. Its giving wrong info to customer
Response from developer
Hi GrvPandey, Thank you for letting us know. We have removed the outage message, this should no longer been an issue.





