Plum appears to be a legitimate app. The AppsHunter Legitimacy Score for Plum is 90 out of 100 points across 7 verification signals from App Store and developer data.

Plum User Reviews

Name: Plum
Rating: 5 (1 reviews)

Plum

IOOF Service Co Pty Ltd

💰 Finance

Customer Experience

Positive experience9.5% of reviews

Neutral14.3% of reviews

Negative experience76.2% of reviews

~ Based on 21 written reviews from the US App Store.

Is Plum Safe?

Not enough ratings yet to assess Plum.

Is Plum Legit?

Plum appears to be a legitimate app. AppsHunter Legitimacy Score for Plum is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Transactions fail to display

Poor app that no longer shows the actual contribution transactions and only shows the total current balance. Why have an app which just directs you to use the web instead ?

BrisbaneUser123

2 months ago

Response from developer

Hi, we're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586 so we can investigate this further.

Inconsistent

App works only some of the time. Even though I don’t need to access this app very often, it seems when I do have the need, I’m continually needing to delete it and redownload.

Frustrating to say the least.
Today I needed up having to wait until I was back home and in front of my desktop to access my superfund.

Having a company as big as Plum trusted with my money and having a glitchy app is frustrating.

booster not showing up

3 months ago

Response from developer

Hi, we're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 75 86.

Sub par

The app could offer so much more than just the balance. Even a simple performance graph would be nice.

You’ve got be kidding

2 years ago

Response from developer

Hi, Thank you for the valuable feedback and suggestion, we'll be sure to pass this on. Have a nice day!

Very basic

Extremely basic compared to other superfund apps e.g. Aware Super.

Kwando2

2 years ago

Update your maintenance date

The message date on your maintenance popup is outdated. Its giving wrong info to customer

GrvPandey

2 years ago

Response from developer

Hi GrvPandey, Thank you for letting us know. We have removed the outage message, this should no longer been an issue.

Really quite useless

Can’t see the fees I’m paying for my fund. Can’t see anything useful in terms of a return history. Only displays balance and a contributions history. Useless.

Grasscutta

2 years ago

Response from developer

Hi Grasscutta, We're sorry to hear that. We’ve developed the app so that our members can have quick and easy access to their number one online action – checking their super balance. We recommend you access your account via our secure site at plum.com.au.

Getting Better!!!

Started with NOT much, but with each update it’s really getting good! Well done!! Keep going with additional features please!

Trigsy83

3 years ago

Response from developer

Thank you, Trigsy, for your great review. We’re happy that you’re enjoying the app.

A work in process

Before the current update it was your total and that all. With this update, you know there a plan to build something great

bradley7Chess

4 years ago

Response from developer

Hi bradley7Chess, We're glad you're enjoying the app! We'll be sure to pass your feedback on.

Cannot log in

After resetting my password, finding out my membership number and so on, the app still doesn’t allow me to log in

Point1209

4 years ago

Response from developer

Hi Point1209 We're sorry to hear that you're experiencing issue on the app. We'd love to find out more about the issue and help you out. Please email us at service@plum.com.au or call us on 1300 55 7586.

Would give it no stars if I could I wouldn’t even call it an app

Why even call it an app where you can only view your balance?
Are you listening to your customers with the information they want from an app?
This app should allow you to access all the information as per the Plum site rather than getting on a computer!
The information provided is also up to 5 days old?
Maybe with the transfer of new ownership they will listen to their customers and provide what customers actually want rather what they think they need.😡

Absolutely Useless Fuel App

5 years ago

No benefit

Can only see last contribution and total balance. Cannot see statements / contribution history.

no nicks left

6 years ago

Could do more

Would love to see this app updated like most other super apps where there is a lot more than just seeing last payment. My past super apps you’ve been able to access almost everything the same as web. Kind of makes this app pointless as you can’t do anything. I’ll delete and just use website.

Warholbaby

6 years ago

My account not supported

Load app only to find out my account is not supported, waste of time.

cantselectnickname

6 years ago

Response from developer

Hi cantselectnickname, We're sorry to hear the app isn't working as expected. We'd love to find out more about the issue. Please email us at service@plum.com.au or call us on 1300 55 7586.

Basic

Basically this is an app to check your balance/latest contribution and links you to the plum website if you need anything more. There is no other function.

Considering the huge cost of developing an app. This is a waste of money by a company that’s sole existence is to invest peoples money. Not a good look.

Add more features and give the app some capability.

Corka85

6 years ago

Response from developer

Hi Corka85, We’re sorry to hear that you have not had a good experience. We will take your feedback onboard.

A waste of time

You can only view your balance and last contribution. You are a major organization. Did you get the work experience student to develop this in their coffee break? Don’t bother.

Oz in Tokyo

6 years ago

Response from developer

Hi Oz in Toyko, Thank you for bringing this to our attention, we’ll pass your feedback to our app team.

Initial release has very limited functionality

Would like to have more functionality from the website (transaction history, performance, portfolio options etc.)

Marfs89

6 years ago

Response from developer

Hi Marfs89, Thank you for sharing your feedback, we'll be sure to pass this on.

Very limited

Very limited in features at the moment which doesn’t provide a lot of value. Hopefully these are added in future versions. Things like unit prices and history, performance, contribution history etc.

If the features aren’t improved then it will just be another app taking up space that will eventually be deleted.

Hawksboy321

6 years ago

Response from developer

Hi Hawksboy321, Thank you for your suggestions, we'll be sure to pass this on.

Terrible

Shows no detail of an account. Just the balance which is a day older than the website. The app has no functionality at all to see balance by investment option, performance, statements, fund details, asset allocation? What a joke. Come on plum. This app is stupid. Your supposed to be saving us time, not wasting it. This version should not have been released or even publicized in your home page. It’s not even worthy of version of 1.0

Sgau61

6 years ago

Response from developer

Hi poyz, sorry you haven't had a good experience. We’ve developed the app so that our members can have quick and easy access to their super balance and last contribution. However, we appreciate your suggestions, we'll be sure to pass this on.

Easy & simple

Nice simple app. Love that it has easy access to view my super. Can’t wait to see where it goes from here!!!

kk12250

6 years ago

Response from developer

Hi kk12250, We're glad you're enjoying the app! We'll be sure to pass your feedback on.

View balance only?

Just downloaded the apps, logged in and perplexed. Am i only able to view current balance, last contribution made, and then proceed to log out? Is this just a beta apps?

LovelezArcher

6 years ago

Response from developer

Hi LovelezArcher, Thank you for sharing your feedback. We’ve developed this new app so that our members can have quick and easy access to their number one online action – checking their super balance and last contribution made. For other information, we recommend you access your account via our secure site at plum.com.au.