Plum User Reviews

Plum
Plum
IOOF Service Co Pty Ltd

Customer Experience

Positive experience10.5% of reviews
Neutral10.5% of reviews
Negative experience78.9% of reviews

~ Based on 19 written reviews from the US App Store.

Is Plum Safe?

Not enough ratings yet to assess Plum.

Is Plum Legit?

Plum appears to be a legitimate app. AppsHunter Legitimacy Score for Plum is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sub par

The app could offer so much more than just the balance. Even a simple performance graph would be nice.

Very basic

Extremely basic compared to other superfund apps e.g. Aware Super.

Update your maintenance date

The message date on your maintenance popup is outdated. Its giving wrong info to customer

Really quite useless

Can’t see the fees I’m paying for my fund. Can’t see anything useful in terms of a return history. Only displays balance and a contributions history. Useless.

Getting Better!!!

Started with NOT much, but with each update it’s really getting good! Well done!! Keep going with additional features please!

A work in process

Before the current update it was your total and that all. With this update, you know there a plan to build something great

Cannot log in

After resetting my password, finding out my membership number and so on, the app still doesn’t allow me to log in

Would give it no stars if I could I wouldn’t even call it an app

Why even call it an app where you can only view your balance?
Are you listening to your customers with the information they want from an app?
This app should allow you to access all the information as per the Plum site rather than getting on a computer!
The information provided is also up to 5 days old?
Maybe with the transfer of new ownership they will listen to their customers and provide what customers actually want rather what they think they need.😡
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No benefit

Can only see last contribution and total balance. Cannot see statements / contribution history.

Could do more

Would love to see this app updated like most other super apps where there is a lot more than just seeing last payment. My past super apps you’ve been able to access almost everything the same as web. Kind of makes this app pointless as you can’t do anything. I’ll delete and just use website.

My account not supported

Load app only to find out my account is not supported, waste of time.

Basic

Basically this is an app to check your balance/latest contribution and links you to the plum website if you need anything more. There is no other function.

Considering the huge cost of developing an app. This is a waste of money by a company that’s sole existence is to invest peoples money. Not a good look.

Add more features and give the app some capability.
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A waste of time

You can only view your balance and last contribution. You are a major organization. Did you get the work experience student to develop this in their coffee break? Don’t bother.

Initial release has very limited functionality

Would like to have more functionality from the website (transaction history, performance, portfolio options etc.)

Very limited

Very limited in features at the moment which doesn’t provide a lot of value. Hopefully these are added in future versions. Things like unit prices and history, performance, contribution history etc.

If the features aren’t improved then it will just be another app taking up space that will eventually be deleted.
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Terrible

Shows no detail of an account. Just the balance which is a day older than the website. The app has no functionality at all to see balance by investment option, performance, statements, fund details, asset allocation? What a joke. Come on plum. This app is stupid. Your supposed to be saving us time, not wasting it. This version should not have been released or even publicized in your home page. It’s not even worthy of version of 1.0
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Easy & simple

Nice simple app. Love that it has easy access to view my super. Can’t wait to see where it goes from here!!!

View balance only?

Just downloaded the apps, logged in and perplexed. Am i only able to view current balance, last contribution made, and then proceed to log out? Is this just a beta apps?

Not much useful

Except the snapshot of my account balance, there is nothing much to do in this app.

What’s the point of developing an which asks you to navigate to webpage for any transactions?