Free

Details

Released
November 13, 2022
Updated
October 27, 2026

Features

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About

Manage your Expand Essential or Extra accounts securely 24/7. View transactions, investment performance, and visualize your balance over time. Update personal details, beneficiaries, and access important reports and statements.

✓Access Expand Essential/Extra accounts
✓Secure 24/7 access
✓Check transactions and performance
✓Visualize balance with interactive graph
✓Update personal details and beneficiaries
✓Download statements and generate reports
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What users say about Expand

What's New in Expand

Version 4.1.854 Build 854

October 27, 2026

This release includes minor enhancements and fixes.

User reviews

Seriously needs improvement

Echo previous responses that there are frequent issues with logging in on both IOS and Android. This is an unreliable app. If IOOF cared about its customers and their entitlement to access their information, they’d put effort into fixing and maintaining the app. Most frustrating experience.

Good returns, terrible app

Both my wife and I have been using the Expand app for a while now, and sadly I have to say it’s by far the worst financial services app we’ve used. If you can get in to it, the content is ok (not good, but acceptable). The problem is, the Expand team seem to have no idea how to manage mobile app security. The login hardly ever works on the mobile app, so I usually have to go to the website to get access to my accounts. Unfortunately, security management issues are the last thing anyone wants to see with their investment or super accounts. Please please Expand, use a mobile development company that knows how to create secure applications!
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Constantly glitching when trying to login

This app has never had a smooth login for me, and now it just completely freezes after I put in my login info. I can seem to login on a browser either. It’s actually ridiculous.

Constant log in issues

Absolute garbage. Can maybe at best log in 1 in 10 times without issue

Login page broken

The login screen has been broken for months. Genuinely doesn’t work and you can’t login…

Developer apps

User experience

🐞

Reported Bugs

19 issues

Login screen freezes

Bug

App crashes on opening

Bug

Blank white screen on launch

Bug

Face ID/facial recognition fails

Bug

Password reset loop

Bug

App bombs out after login attempts

Bug

SMS verification not received

Bug

App reverts to white screen after updates

Bug

App stalls and freezes

Bug

App logs out frequently

Bug

App not opening at all

Bug

Login page not accessible

Bug

Screen is completely white after entering PIN

Bug

App crashes on login

Bug

Face ID login ceased to work

Bug

App not working on newer devices

Bug

App not working on iPad in landscape

Bug

App not working on weekends/after hours

Bug

App not working after iOS update

Bug
✨

Requested Features

5 requests

Fix facial recognition

Feature

Improve app stability

Feature

Address portrait-only mode on tablets

Feature

Invest in app development and maintenance

Feature

Communicate with customers about fixes

Feature

FAQ

Does Expand have ads?

No, Expand does not contain advertisements. The app is free to download and use without any ad interruptions.

What devices is Expand compatible with?

Expand is designed for iOS devices, including iPhone and iPod. While it supports iPads, user reviews indicate it may not be optimized for tablet use, often displaying in portrait mode only.

How secure is Expand?

Expand offers secure 24/7 access using passcodes, fingerprint, or facial recognition on compatible devices. However, user reviews mention security concerns due to unreliability and frequent login issues.

What are the main issues users report with Expand?

Users frequently report constant login issues, app crashes, blank screens on launch, and Face ID/facial recognition not working. The app is often described as unstable, unreliable, and slow.

Can I access my Expand account without an internet connection?

An active Expand account is required to access the Expand app, and it relies on an internet connection to function. Offline access to account details and features is not supported.

How often is Expand updated?

The latest version of Expand is Version 4.1.854 Build 854, last updated on October 27, 2026. While specific update frequency is not detailed, this indicates ongoing development.

What is the age rating for Expand?

Expand has an age rating of 4+, making it suitable for users of all ages. This rating is based on general content suitability.

Can I manage beneficiaries and personal details through Expand?

Yes, you can review and make changes to your beneficiaries, personal details, and communications preferences directly within the Expand app.