Good returns, terrible app
Both my wife and I have been using the Expand app for a while now, and sadly I have to say it’s by far the worst financial services app we’ve used. If you can get in to it, the content is ok (not good, but acceptable). The problem is, the Expand team seem to have no idea how to manage mobile app security. The login hardly ever works on the mobile app, so I usually have to go to the website to get access to my accounts. Unfortunately, security management issues are the last thing anyone wants to see with their investment or super accounts. Please please Expand, use a mobile development company that knows how to create secure applications!
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Constantly glitching when trying to login
This app has never had a smooth login for me, and now it just completely freezes after I put in my login info. I can seem to login on a browser either. It’s actually ridiculous.
Constant log in issues
Absolute garbage. Can maybe at best log in 1 in 10 times without issue
Login page broken
The login screen has been broken for months. Genuinely doesn’t work and you can’t login…
Log in glitch
Still won’t login circle spins and spins. I deleted reloaded worked a few times. Hadn’t signed in for a few weeks, tried numerous times in recent days and it’s still glitching over and over.
About time this was fixed!!
About time this was fixed!!
Faulty App
It’s a great app when it works. Usually works on my iPad but usually won’t open on my iPhone.
Unable to log in
Still circling after 30 minutes. Hopeless
Can’t open
Surely in 2026 it can’t that hard to create an app that customers can actually open 🤷🏼♂️❓
Can’t open the app
Hangs on log in
So poor
Really poor, does not work regularly, outdated and embarrassingly old
Hopeless!
Same old, same old! Logon glitches, face recognition or password work for a few days and then you need to reset them … it’s like Ground Hog day. I see in the other reviews that this has been an ongoing issue for YEARS!!
Are you ever going to fix it?
One can only hope that you manage our money & security better than you manage the app.
Are you ever going to fix it?
One can only hope that you manage our money & security better than you manage the app.
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Hopeless
Hopeless. Can’t get past pressing the log in. Screen. It twitches and then back to same screen.
Password credentials not saved
I don’t log in that often but the last 4 times (this year) I have been forced to reset my password. The app itself is not great but acceptable but the extra work at every new login is just utterly ridiculous.
Hardly ever works
Always either unable to log in to App or very slow. Much easier to log in through web. Needs fixing.
Worst app
This is the worst app I have ever used, I have yet to get it to work.
Clinching
Always having to reload always problems with log in start. Although stating 3 months ago they have fixed some bugs for easy start up.
Please try to fix this ongoing issues
Please try to fix this ongoing issues
Worst Finance a app
I have multiple finance apps and this is by far the worst. You would think IOOF would develop an app that does not require constant password resetting. I have to call Expand each time to reset. Very annoying.
App rarely opens
This app is very poor quality. Rarely opens.
Developers please!
Sort out the constant authentication issues. Never works consistently. If you actually get in it’s ok not great but ok. Maybe steal some ideas from the commbank app. Apparently the best rated finance app?Thanks.
Mark
Genuine piece of junk. Rang the company and was told there are no current issues. Not true.
