Don’t force this
As a customer I should have the right to choose between this and SMS. I’m now being forced to use this Authenticator. I’m sick of it.
Aaargh
Why do you have your own authenticator app?! And no cloud backup?!!
Almost poetically useless
I truly cannot see how this is anything other than a severely downgraded version of Google authenticator. If the app offloads from your device it will require you to call Macquarie (within business hours, naturally) which is extremely inconvenient on a device with lower storage. Not to mention that you must click three (3!) confirmation prompts EVERY SINGLE TIME you do anything in the app because they clearly think you are stupid.
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Seamless
I’ve only just installed this app but so far it works seamlessly. I had another banking security app that was just a glorified 2fa app with no other integration. This works automatically so you don’t need to do anything. My experience so far, at least.
Don’t download
After a while it asks to verify and it’s already verified my device before but hasn’t detected it and now keeps asking to contact customer service. I am in a different country and not able to contact Australian number.
