HUB24 vs Expand
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HUB24
This app provides on-the-go access to your financial accounts. Advisers can manage client portfolios, transact, and download reports. Clients can view account snapshots, performance, and download statements.
- Full platform functionality for advisers
- Transact on client accounts
- Download reports and statements
- Check FUM and performance
- View asset valuations
- Account snapshot for clients
Read full descriptionHide full description
Welcome to HUB24 your mobile app connecting you to your account on the go. Simply login with your ID and password. HUB24 for advisers: • Access full platform functionality, including the ability to transact on your clients’ accounts • Download reports (including client statements) • Check FUM, fee inflows, managed portfolio performance, important notifications, up to date asset values, client contact details and much more HUB24 for clients: • Access a snapshot of your account • Check portfolio performance and asset valuations • Download your statements • Stay up to date with important notifications
Expand
Manage your investment accounts securely and conveniently. Track transactions, view performance with interactive graphs, and update personal details. Download statements and access adviser contact information.
- Access multiple investment accounts
- Secure login with biometrics
- View transactions and performance
- Interactive balance graphs
- Update personal details and beneficiaries
- Download statements and reports
Read full descriptionHide full description
With the Expand app you can: • Access your Expand Essential or Expand Extra accounts in one place. • Enjoy secure access 24/7, using a passcode, fingerprint or facial recognition (available on compatible devices). • Check your transactions, performance, and current investment options. • Visualise your balance over time with an interactive graph, or access reports for your individual investments. • Review and make changes to your beneficiaries, personal details, communications preferences, and more. • Download statements and generate various reports. • Time for a review? Access your adviser’s contact details within the app. • Have a question? Contact our ClientFirst team on 1800 517 124, or clientfirst@myexpand.com.au Please note, an active Expand account is required to access the Expand app.
Screenshots
Verdict
The clearest difference is monetization model: HUB24 at free against Expand's free with in-app purchases. HUB24 also leads on iOS requirement (10.0 vs 15.0). Expand's advantage is update cadence (every 2 months vs every 6 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
HUB24 ships an update every 6 months, Expand every 2 months. The most recent releases landed on October 13, 2026 and October 10, 2026 respectively.
| Parameter | HUB24 | Expand |
|---|---|---|
| Price | Free | Free |
| Positive reviews | 1.9% of reviews | 4.7% of reviews — better |
| Update frequency | Every 6 months | Every 2 months — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 10.0 — better | 15.0 |
| Further details — not scored | ||
| Size | 0 MB | 119 MB |
| Age rating | 4+ | 4+ |
| Developer | Hub24 Pty Ltd | IOOF Service Co Pty Ltd |
Customer experience
HUB24
Expand
User reviews
HUB24
From App Store reviewsRoom to improve
- ❌ Difficult login process
- ❌ App crashes frequently
- ❌ Outdated user interface
- ❌ Poor navigation
- ❌ Lacks basic features
Expand
From App Store reviewsWhat we love
- 👍 Information is good when accessible
- 👍 App works well sometimes
- 👍 Quick to run reports (when functional)
- 👍 Easy to see account balance (when functional)
Room to improve
- 🐛 Constant login issues
- 🐛 App frequently crashes
- 🐛 Blank/white screen on launch
- 🐛 Face ID/facial recognition not working
- 🐛 Password reset required often
Bugs and requests
HUB24
Reported bugs
19 issues- Login fields shift focus
- Buttons are disabled
- App freezes
- UI glitches
- App crashes on startup
Show 14 moreShow fewer
- App crashes when trying to activate 2FA
- App crashes when selecting account
- App crashes when opening documents
- Mobile site poorly rendered in app
- Thick grey line at top of screen
- Cursor goes to bottom of screen
- Password fields time out quickly
- App logs out frequently
- App does not update for current OS
- App does not work with latest iOS updates
- App does not save login details
- App does not allow copy/paste of passwords
- App does not integrate with Apple passwords/keychain
- App not optimized for specific devices (e.g., iPhone XS Max)
Requested features
11 requests- Support for password managers (autofill, copy-paste)
- Face ID/Touch ID/Biometric login
- Persistent login sessions
- PIN login option
- Native app development
Show 6 moreShow fewer
- Improved UI/UX design
- Faster response times
- Integration with other banking apps
- Apple Watch support
- Graphs and calculators for retirement planning
- Dark mode option
Expand
Reported bugs
19 issues- Login screen freezes
- App crashes on opening
- Blank white screen on launch
- Face ID/facial recognition fails
- Password reset loop
Show 14 moreShow fewer
- App bombs out after login attempts
- SMS verification not received
- App reverts to white screen after updates
- App stalls and freezes
- App logs out frequently
- App not opening at all
- Login page not accessible
- Screen is completely white after entering PIN
- App crashes on login
- Face ID login ceased to work
- App not working on newer devices
- App not working on iPad in landscape
- App not working on weekends/after hours
- App not working after iOS update
Requested features
5 requests- Fix facial recognition
- Improve app stability
- Address portrait-only mode on tablets
- Invest in app development and maintenance
- Communicate with customers about fixes
In-app purchases
HUB24
No in-app purchases
Expand
No in-app purchases
