Doesn’t work anymore!
This is a basic app that I used to remotely arm/disarm my wired security system set up by an installer. Worked for many years until recently (April 2026). Tried resetting password with different emails but doesn’t recognize any password now. Useless. Have not tried customer service as some comments state they have none. One star.
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Excelente
Muy gasolinera de usar
Serious Short Coming
We monitor our own alarm system. (We are 7-9 minutes away) Initially the system would “Call” us if an unauthorized entry occurred day/night. Now it only sends a “Text”. So at night (when we’re asleep) it’s useless. Only a small chance it would awaken us.
Sray/Away buttons/icons
just wondering why i can not use the Stay/Away buttons/icons. i have to manually press on the code numbers on my cfon to turn on/off the alarm remotely
Works every time
There is nothing like having an intuitive app. I must say, this is the most useful app I’ve found for what it does and can do. Everything is at your fingertips and it allows you to control devices all from the app. The best part is that it works every time.
No longer works with alarm
What’s the point of this app now?
App is Replaced by Alula Security App
Download new app
Terrible
One star is too low. This app feels like it was written by junior high kids after a weekend app design class. It’s just mind-bogglingly bad. It periodically hangs, crashes, fails to connect, etc. And it is such an important app to have, if you use it to arm and disarm your alarm system. There really should be an option for zero stars.
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App Now Useless
This app worked fine for several years to arm and disarm our alarm system. Now however it opens to an Events page and there is no way to get to the arm / disarm dialog rendering the app completely useless.
Despite uniformly 1 star reviews of the recent update demonstrating the app is complete garbage now, the developers have done nothing to correct the issue. This is unforgivable since the app is critical for the functioning of your house alarm. If this lack of response continues the only choice is to cancel the alarm system that uses this forsaken app and go with an alternative.
Despite uniformly 1 star reviews of the recent update demonstrating the app is complete garbage now, the developers have done nothing to correct the issue. This is unforgivable since the app is critical for the functioning of your house alarm. If this lack of response continues the only choice is to cancel the alarm system that uses this forsaken app and go with an alternative.
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Horrible
App needs to be updated. I can’t access any of the functions.
What happened?
I can’t arm or disarm my alarm anymore.
Worst app ever
This is the worst app I have ever used. After resetting the password, it doesn’t recognize the password. First time I have seen this.
Latest version does not work
I just update this app. I won’t show the key pad anymore. Now I can’t use it to arm/disarm my alarm remotely.
New Update???
I would be embarrassed if I were the creator of this new update! It looks like they had a 7th grader develop it. Please bring back the previous one. Normally, people are excited to see what’s new and can’t wait to browse around the new update but I feel like I went from playing a Play Station 5 back to Atari. Worst update in history!
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Hard to Read
Do you think you can make the numbers on the pad any smaller? It’s ridiculous! Hard to see hard to read tiny print on white background little contrast. App works but you need a magnifying glass!
Doesn’t work
Stopped working after update.
Update useless
The update numbers are so small you need a magnifying glass please check this out and fix. Thanks
Version 3.5 update has issues
The new version now pushes double notifications. The event history screen no longer shows zone descriptions or user names without going into an additional screen per event. The new screen format isn’t as easy to read as version 3.2.
App no longer works
Recent update rendered this app useless. I cannot get in because now there is a username and password required. It would have been nice to get a headsup before they made it impossible to retrieve the username! I’ve had this app for 8 years.
Doesn’t work anymore
It sometimes worked and sometimes was glitchy over the past 7 years, but this last major update added a request for username and password. Can’t get in at all.
