iSAINS User Reviews

iSAINS
iSAINS
Syarikat Air Negeri Sembilan

Customer Experience

Positive experience3.9% of reviews
Neutral2.0% of reviews
Negative experience94.1% of reviews

~ Based on 51 written reviews from the US App Store.

Is iSAINS Safe?

Not enough ratings yet to assess iSAINS.

Is iSAINS Legit?

iSAINS appears legitimate, with a few gaps. AppsHunter Legitimacy Score for iSAINS is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Stupidest SNAIL app

This is the most stupidest app I’ve seen. Waiting for it to load will take ages. And I ended up paying on the seremban branch as I wasn’t able to login for 3-4 months. Just throw this app and use a website instead. What a waste of money. Clearly no maintenance done for the app

The WORST App

I've been trying to sign up for this app since last year, but I'm still unable to do so. After entering all the details, the app just gets stuck.

Cant log in

Have been using this apps for sometime but cant log in since last month. Why?

WORST

This app is extremely disappointing. Outdated and poorly maintained with a clunky interface and frequent performance issues. It doesn’t meet current standards at all and using it can be very frustrating. Definitely needs a major update and serious improvements.

Slow…very slow loading

Very low loading when paying the bill

Cannot function

Cannot function at all. Not allowed login website do the payment. New app cannot function. Then how?

Difficult to login

Please upgrade the app system. Tried many times but can’t make any payment. Please fix the problem.

Please upgrade

Long long long wait for the dashboard. Waited for 5 mins but nothing show in the dashboard. How to track monthly usage and make payment ? I don’t feel like giving star

Honest Review

Apps always down, always loading, always causing trouble, quick to penalize user, but never improved the apps interface experience.

Bill

The app always loading when i open it, i thought this app gonna make me easy for me to settle down the bill

App takes years to load when signing in

This app is so useless it takes ages to log in. I am one of your staffs and I think this app is just a waste of rakyat’s money. Dato Ir Yazid and the whole SAINS C-level team should just retire. Wasting rakyat’s money for what?

Useless App

Login page keeps on loading (lama gila). End up couldn't even use the app. What a useless app. I wonder how much money have been swindled to develop this platform. Ended up sampah.
Other states syarikat air already implement app for online payment nicely. please go and learn from Syabas at least

The app performance

This app sometime can make payment sometime cannot haisss … very easy to operate but very very very laggy . Need try many time or take me few day to complete the payment.

Poor app

Poor app !!!!! Can’t login when key in correct password, always loading, always log out automatically , few bill can’t combine make payment

Current statement

I can’t understand this Apps 😅😅 been hanging ever since i use it. Have to change password evey now and then. Until now it fails to stated my current bills.

Loading

This apps very loading when wanna log in and it will out from apps automatically.

Most Useless App Ever

I was told this app would make paying my water bills easier, didnt expect to get a brain aneurysm just to get through the login page. For some reason i had to change passwords everytime and this app still couldn’t login. It loads as if it were running on snail power. My decrepit grandmother could drive to town and pay her own bills before this app loads. So bad
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Cannot pay a bill

Cannot pay a bill because so many error in it

Please Fix It

It’s very difficult to use this app nowadays unlike the TNB one. I think you guys need to improve the app ASAP as I’m not staying in Negeri Sembilan and paying for my mum’s house bill. Thank you so much for your hardwork

App needs technical update

Push notifications and current bill don’t update nor auto inform app user resulting in late bill payment and fine. iSAINS Tech department, please update app with new version. Imitate Air Selangor, they have a new, better version to serve the people paying for water