Worst APP
The APP on and off no response especially when you want to parking. Then we are unable to pay parking fee, the MBSP officer will issue parking compound to us. Please let TNG take over this parking function in Penang since Penang government unable to manage it well. So many trouble when come to parking either APP no response, malfunction, or our credit balances in the APP totally gone. Terrible and scary APP ever in this world. Please terminate this Penang Parking APP and let TNG manage it. Please!!!
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App always have bug
Open the app wanted to pay for parking end up keep showing unstable connection and after reopen for few times still the same while internet connection is perfectly fine. Had to reinstall again and pray for dear life that the app is able to work normally.
Super not user friendly and time wasting to repeatedly install and uninstall this app. Unfortunately I don’t see any other replacement app for now
Super not user friendly and time wasting to repeatedly install and uninstall this app. Unfortunately I don’t see any other replacement app for now
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Frozen upon login
Ever since I registered an account, I haven’t successfully login to the app on my iPhone Air without the app freezing. I have to install the app on my Samsung phone for it to work. Very poor app (for the iOS).
Infuriating app
Come on, it’s just a parking payment app. Why does it need so many layers of security and passwords? Can’t you make it more convenient for people just to pay parking? You only need strong security at the payment stage. There’s no need to make the entire process so complicated with multiple layers of passwords. Especially when you don’t even provide any refund services duh!
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forget my pin and update my new phone number.
why is it so difficult when you want to update or change a new pin number? please make it easy people because i have tried many times but it is still difficult if this happens who should I consult with? thank you.
