iSecretShop User Reviews

Customer Experience

Positive experience37.5% of reviews
Neutral7.6% of reviews
Negative experience54.9% of reviews

~ Based on 144 written reviews from the US App Store.

What users say

Is iSecretShop Safe?

iSecretShop - Mystery Shopping appears mostly safe based on user ratings. AppsHunter Safety Score for iSecretShop is 72/100.

This assessment is based on 393 user ratings, with an App Store average of 3.6/5.

Safety Analysis

63.9% of ratings point to a safe experience
6.1% of ratings suggest some concerns
30.0% of ratings point to a risky experience

~ Based on 393 App Store ratings for iSecretShop.

Is iSecretShop Legit?

iSecretShop - Mystery Shopping appears to be a legitimate app. AppsHunter Legitimacy Score for iSecretShop is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Top tier

Of all the mystery shipping companies I have began working with, this one is my favorite. I wish all of them were like this one. It pays biweekly which makes my life so much more simple rather than juggling a million different expected pay dates. The jobs are simple and the clients don’t waste your time. It’s my favorite!!
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SCAM!!!

I completed Hungry Hunter shop and was supposed to be paid in 45 days after it was sent to client it’s been two months and I reached out to someone to get my reimbursement and she never responded. Nina told me to contact Emma, Emma does not respond it’s been over 2 weeks. DO NOT DOWNLOAD

No help, no pay for months

So I did a shop a month ago and still haven’t gotten paid for it. When I look who to contact it’s not the app or anybody who owns the app. You must contact the person who put the shop up. They don’t finalize the shopping immediately but they want you to do it on time. They don’t explain in full what they want leaving you to guess, then when it’s done wrong or someone has an attitude, you only get a partial payment no guidance no help. I don’t like not being paid when they said they were gonna pay me every two weeks but the last shop I did on the fourth still hasn’t been paid to me email anybody they say it was paid now on the 30th. Sometimes I have to spend my money to do the shop so I would really like reimbursement at a timely matter so I will be shutting this app down once I get paid. I won’t be wasting my time with it. You could waste a whole day and not get paid for a month or more!
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Didn’t pay me

I did a shop that I was actually called to see if I would do it most likely because I was in the same city it was my first shop I did it got a email saying payment was submitted then it was reviewed and I was suppose to get paid but that part never came and now they won’t respond they responded fast when I was trying to submit the audio but now that I’m asking about my payment I am getting no response . Did the shop on Sunday like asked it is now Wednesday and no payment.
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Won’t allow you to create profile

The app won’t allow me to change the year for date of birth while creating a profile. Stuck on first page

Scam

Never got paid

Took my money

I didn’t claim my money in time thinking it’d be fine until I’m able to set up my PayPal account and they took my money back. I didn’t get paid.

Couldn’t even sign up

Couldn’t even sign up b/c the Year won’t change. Tried it like 5 times.

Great shop company

If you’re a secret shopper, then this is a great site, support team will take a call anytime. Fun shops and fast pay. Probably one of the best shopper sites on-line

Actually Legit

I have been using the app for about 3 years now and this is the only legitimate app that I have found! There are a lot of different companies with many different types of assignments. I have done many different assignments from virtual tours of colleges, simple phone surveys, restaurant secret shops to price audits and have been paid on time every time. I have been working with BareInternational for 2 years doing price audits and they are great! Im paid on time and the pay is pretty good!! I recommend this app and bareinternational 100%
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Occasional glitch

Unfortunately, I was unable to return to the home page when I needed and was in the field with all bars of cellular data. This could cause serious problems if trying to get make a deadline. Also, there's no ability to crop and rotate photos.
Updating needed. It's the 21at century!

Do not download

Do not download this app these people will not pay you they will waste your time and have you do extra things and don’t want to play instructions are not clear and they will reject your work for nothing

They will look for ways to not pay you

I put a lot of time and effort into my review. The company declined due to one of the photos of the product not being up to standards. I think the company that pays will use whatever information is gathered and then look for anything that might give them the chance to decline payment. I would not waste your time.
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Waste of time

I created an account,but it wont send a verification email. It will send me a reset password email, but without the verification email I can’t even look at potential jobs.

Navigation issue

The latest version has a bug. Once you chose Web and Phone Apps, the back arrow does not work, please fix it.

Only wants positive reviews

I completed the shop giving honest feedback and my payment was denied . Because I didn’t give a perfect review they refused to pay me for the shop. They are only looking for positive reviews and will only pay for positive feedback.

Amazing Company Be a Part Of!

So thankful to be a part of iSecretShop! Everyone is so helpful and turnaround times for pay are great! Proud to be one of your shoppers!

Extremely Finicky

This app does work only when it wants to. Denied me for a shop I submitted, and when I called support they didn’t help at all. A waste of $20 dollars, really disappointed with this app because I kinda like it but it can be very unreliable. I would give 0 starts if I could.

Can’t get sign up

Birthday year would not select. App needs this glitch fixed

Not great so far

Jobs available.. after 50 questions..
see a loan officer, get approved, do not sign
No reimbursement

See a mortgage officer
What for? It’s a mystery and is stuck loading
Comp: $60
Reimbursement $0

Earn coins..
what for?
How many?
Payments? Blank page, no info
Let’s see what else they got… loading, loading, loading….
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