Scooter didn’t work but still charged
Min £5 euro balance to begin a scooter ride so topped up then the scooter didn’t even work unless it was me that couldn’t start it either way I was charged for not using it soon as balance drops below 5 euro you can’t use another scooter unless you top up another 5 euro. Get a taxi!
Problems registering on App
3 of us had problems registering on the app. Mine didn’t go through at all and then hit maximum of 12 attempts.
Scooter issue - no support to refund
Scooter didn’t accelerate, no provision to request refund, support email bounced back, don’t use!
Liars
Was supposed to be €9.99 for 24 hours but charged me and my boyfriend each €17 for 45 minutes and we only used them 20 minutest to go to a shop and back .
Service
Amazing service, so simple to use





