Valenbisi Official

Valenbisi Official

by JCDecaux

391 ratings
37 reviews
Free

Details

  • Released
  • Updated
  • April 25, 2022
  • May 21, 2026

Features

Valenbisi Official screenshot #1 for iPhone
Valenbisi Official screenshot #2 for iPhone
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About

This app provides a convenient way to access a city-wide bike rental service. Users can locate nearby stations, check bike availability in real-time, and unlock bikes directly through the app. It also offers trip notifications, route planning, and a rewards program.

Find nearest stations
Real-time station occupancy
Unlock bikes
Trip notifications
Route and cycling path suggestions
Rewards and free rides
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What users say

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What's New in Valenbisi Official

3.5.1

May 21, 2026

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.

More

User reviews

Errors on Login

Can’t log in—constant errors when it tries using Safari to authenticate. Not usable.

App sucks

The app still says error every time I try to log in. I read this is a problem. My cellular is fine so I don’t know why this keeps happening.

Awful application!

I have to reinstall it at least once a month, because it stops working, gives errrors, does not release bycicles properly. It's a disaster. Once it works - it works, but then something happens again.

Là à plicacion necesita mejoras

Es buena, pero como usuaria frecuente, a menudo tengo problemas con la conexión de la aplicación a mi cuenta, o con bicicletas que no se registran cuando regresan a su estación, etc. Sería bueno que estos problemas no ocurrieran tan a menudo.

Difícil de coger

Me ha costado muchísimo cogerla, me parece que sería mejor indicaciones más precisas y claras

Developer apps

User experience

🐞

Reported Bugs

9 issues

App errors preventing service use (e.g., OOPS error, undefined errors)

Bug

App needs reinstallation frequently

Bug

App doesn't work for PIN reset or new accounts

Bug

Timer in the app not stopping after bike return

Bug

Inability to delete credit card information

Bug

System fails to recognize docked bikes

Bug

App doesn't function properly

Bug

Sign-in errors ('error occurred')

Bug

Map doesn't show bike availability at stands without clicking

Bug

Requested Features

10 requests

More precise and clear instructions for picking up bikes

Feature

Better bike management for station replenishment

Feature

Option to speak to customer service directly

Feature

Cheaper 1 or 3-day passes for shorter trips

Feature

Display available docks on the map

Feature

Clearer explanation of subscription types

Feature

Allow users to change email address

Feature

Improve on-boarding for tourists, including NIF requirements and tobacconist shop locations

Feature

Integration with Apple Pay for bike release

Feature

Option to pay and go without complex subscriptions

Feature

FAQ

What does the Valenbisi Official app do?

The Valenbisi Official app allows users to access a bike rental service in Valence. You can find the closest stations, see how many bikes are available at each station in real-time, and unlock a bike directly from the app to start your journey.

What are the key features of the Valenbisi Official app?

Key features include finding nearby stations with real-time occupancy, unlocking bikes, receiving notifications about your trips, checking routes and cycling paths, and earning rewards for free rides. It aims to enhance your experience with the bike rental service.

Is the Valenbisi Official app free to use?

Yes, the app itself is free to download and use. The cost associated with using the service is for the bike rentals, which are separate from the app's functionality. The app also offers rewards that can lead to free rides.

Who is the Valenbisi Official app for?

This app is designed for anyone in Valence who wants to use the city's bike rental service. This includes residents looking for convenient transportation and tourists wanting to explore the city in an active and eco-friendly way.

How do I find a bike using the app?

Once you have the app, you can open it to see a map displaying all the Valenbisi stations. The app shows the real-time occupancy of each station, so you can easily find one with available bikes nearby. You can then use the app to unlock a bike.