Valenbisi Official

Valenbisi Official

by JCDecaux

431 ratings
163 reviews
Free

Details

Released
April 25, 2022
Updated
September 9, 2026

Features

Valenbisi Official screenshot #1 for iPhone
Valenbisi Official screenshot #2 for iPhone
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About

This app provides a convenient way to access a city-wide bike rental service. Users can locate nearby stations, check bike availability in real-time, and unlock bikes directly through the app. It also offers trip notifications, route planning, and a rewards program.

✓Find nearest stations
✓Real-time station occupancy
✓Unlock bikes
✓Trip notifications
✓Route and cycling path suggestions
✓Rewards and free rides
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What users say about Valenbisi Official

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What's New in Valenbisi Official

3.6.1

September 9, 2026

We are regularly updating the app to improve your experience. This new version improves stability and brings new features to guide you to your destination.

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User reviews

Una mierda

No para de desconectarme y va súper lenta

30€ wasted

The app doesn‘t work 60% of the time because it keeps logging you out, shows errors when trying to unlock a bike and more. And judging by the other reviews, it seems like no one bothers fixing the app for years.

In times where it works, it‘s a really cool experience, as the bikes are in a good condition, there are a lot of places to pick them up from and the bike lanes in Valencia are great.

If you are a tourist, just get a SUMA10 card and use the metro and if you really want to experience riding a bike here, download the app, check that it works today, then get a 1 day ticket and ride as much as possible.
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Müll

Absoluter Schrott. Transaction declined. Ausländische ID nicht akzeptiert.

Frustrierend, zeitaufwendig, error

Ooops error, ooops 30min rum und nichts funktioniert. Weder in der App (dort wird man ständig ausgloggt) noch an den Stationen. „Verbindung unterbrochen“ „Page nicht verfügbar“ „Oops un error“. Zu guter Letzt 2x das Tagesticket für den gleichen Tag bezahlen müssen…

A veces la app se queda bloqueada

A veces la app se queda bloqueada

Developer apps

User experience

🐞

Reported Bugs

9 issues

App errors preventing service use (e.g., OOPS error, undefined errors)

Bug

App needs reinstallation frequently

Bug

App doesn't work for PIN reset or new accounts

Bug

Timer in the app not stopping after bike return

Bug

Inability to delete credit card information

Bug

System fails to recognize docked bikes

Bug

App doesn't function properly

Bug

Sign-in errors ('error occurred')

Bug

Map doesn't show bike availability at stands without clicking

Bug
✨

Requested Features

10 requests

More precise and clear instructions for picking up bikes

Feature

Better bike management for station replenishment

Feature

Option to speak to customer service directly

Feature

Cheaper 1 or 3-day passes for shorter trips

Feature

Display available docks on the map

Feature

Clearer explanation of subscription types

Feature

Allow users to change email address

Feature

Improve on-boarding for tourists, including NIF requirements and tobacconist shop locations

Feature

Integration with Apple Pay for bike release

Feature

Option to pay and go without complex subscriptions

Feature

FAQ

What does the Valenbisi Official app do?

The Valenbisi Official app allows users to access a bike rental service in Valence. You can find the closest stations, see how many bikes are available at each station in real-time, and unlock a bike directly from the app to start your journey.

What are the key features of the Valenbisi Official app?

Key features include finding nearby stations with real-time occupancy, unlocking bikes, receiving notifications about your trips, checking routes and cycling paths, and earning rewards for free rides. It aims to enhance your experience with the bike rental service.

Is the Valenbisi Official app free to use?

Yes, the app itself is free to download and use. The cost associated with using the service is for the bike rentals, which are separate from the app's functionality. The app also offers rewards that can lead to free rides.

Who is the Valenbisi Official app for?

This app is designed for anyone in Valence who wants to use the city's bike rental service. This includes residents looking for convenient transportation and tourists wanting to explore the city in an active and eco-friendly way.

How do I find a bike using the app?

Once you have the app, you can open it to see a map displaying all the Valenbisi stations. The app shows the real-time occupancy of each station, so you can easily find one with available bikes nearby. You can then use the app to unlock a bike.