Good Service, But Poor Handling of Pass Expiry
YEGO scooters are convenient and fun to use, but I was left disappointed by how my 24-hour pass was handled. Support told me I could use the pass until midday, so trusted that information. When my ride went slightly over the limit, I was charged the full per-minute rate for the entire trip, not just the extra minutes.
I understand the T&Cs, but clearer
communication and a bit of flexibility would have gone a long way. A small credit or goodwill gesture would have shown that YEGO values its users. I hope they improve this for future customers.
I understand the T&Cs, but clearer
communication and a bit of flexibility would have gone a long way. A small credit or goodwill gesture would have shown that YEGO values its users. I hope they improve this for future customers.
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Amazing
Best transport in the city
Bien dans l’ensemble
YEGO est une bonne plateforme, néanmoins il serait peut être intéressant d’ajouter un système de QR code comme sur les applis de location de vélo par exemple car à certains moments des scooters peuvent être disponibles mais non visibles sur l’application et le système de réservation empêche d’y avoir accès. À part ça je recommande !
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Vladimir Melnic
What is going on with your approval service? Sent all docs, said will be reviewed in 1 hour, 5-6 hours later nothing? Sent email still nothing! I had account before in another country all was good. Not satisfied in this moment.
Great mobility oprion
Good availability, pricing bundles and service. Best mobility option in Barcelona
