ismrt User Reviews

Name: ismrt
Rating: 3 (4 reviews)

ismrt

Remote Metering Solutions (Pty) Ltd

🔧 Utilities

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Ismrt credit allocation

I was told that to load i need to use one of the account numbers and send the POP to the whatsap number. I did that up until now the whatsap numbers do not respond, i sent countless emails and texts for them to credit my wallet to only be ignored and i keep on getting charged as my account was not on the minus. Where is it sensible to charge a customer R46 for allocation of credit . I loaded 700 but ended up with R580 on the app .

princessletsow

a year ago

ZERO STAR

I am here again to give another review of this app, IT STILL DOESN'T GIVE AN ACCURATE REAL TIME READING, AND FOR THE PAST FEW DAYS IT’S BEEN DISPLAYING THE SAME FIGURES, I HAVE LOGGED OUT AND LOGGED BACK IN REPEATEDLY, UPDATED THE APP AND STILL NOTHING WORKS.

WHAT IS THE ESSENCE OF CHANGING A SYSTEM THAT WORKS TO ONE THAT ONLY INCONVENIENCES AND FRUSTRATES PEOPLE.

I GIVE ZERO STAR!!!!!

MUser5076

a year ago

Response from developer

We sincerely apologise for the ongoing issues you’ve experienced. To address this matter promptly, we kindly request that you email us at app@ismrt.net with your account details and screenshots of the specific error messages you've encountered. This information will assist our technical team in diagnosing the problem more effectively.

Unimpressed

RMS is by far the worst system ever! You get billed per day despite consumption or not. The app is faulty it doesn’t display information correctly you consistently have to uninstall and reinstall for it to reflect the updated information. On top of that every time you load money they charge you 5-6% of whatever money you’re loading.

@Mpho10

2 years ago

Don’t have account wallet

I can’t open the app cause it keep asking for my wallet account number but I wasn’t sent any so I don’t have it…I only check my balance via link or Balwin app

Fynbosss

2 years ago

Poor reading

This app does not give correct reading on meter activity, does not refresh. Before you’re shown any accurate information your electricity would have been cut off

MUser5076

2 years ago

Response from developer

Hi there! Thank you for getting in touch. The consumption data shown on your smrt!Wallet reflects your usage from the previous day. Your smrt!Wallet is also designed to alert you when your balance is low, allowing you to top-up in advance. For more information on how the smrt!Wallet works, please check out the smrt!Wallet 101 video available on the homepage of our website or view our FAQ section at www.ismrt.net. If you have any further questions, feel free to contact us at feedback@ismrt.net