Stay Away
If you look into a complex or estate and they use this company, run! You can manage your electricity, be good with metering yourself and still you will pay through your nose. You will be charged for everything for everything including past generation electricity. The billing for this company needs to be investigated.
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Will secretly take your money
On multiple occasions I have paid money into my account (e.g. R500 and R700) and then my smartmatter account will show only R122 or R140.
Then you email their support team and they say the money was reflected in your account, or that you suddenly had R350 of electricity fees in a single day (even though the app doesn’t reflect thay)
They will try to steal your money
Then you email their support team and they say the money was reflected in your account, or that you suddenly had R350 of electricity fees in a single day (even though the app doesn’t reflect thay)
They will try to steal your money
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This app doesn’t work at all
Their sis confirmation system doesn’t work, so the app doesn’t work at all, you’ll have to sit in the dark in your new multimillion rand apartment.
Extortionists
I’m currently a resident of The junction village 3, they are extorting their tenants using this nonsense app. From the 1st of Dec till date I have spent at least R800 on electricity and today is just the 5th of Dec. PS we don’t even use the stove or geyser, we only use gas.
Unhappy tenant 🙁
Nonsense app with buffoonish contracts. Zambezi Heights needs to change this nonsense back to GCT.
