Expensive and broken
Charging 6$ for a home inspection but cant even get this app working properly. Always have bugs and issues.
Deficient
You couldn’t pay me to use this report writing software. Report writer highly deficient. I spent 200+ hours this year trying to help the tech team fix all the issues with their software. Multiple multiple issues. Cost me so many extra hours I could have spent with my family. ISN report writer and mobile app still aren’t ready to field. So many known issues escalated to their development team. I was often told “that’s a known issue”. Just switched to Spectora. First report was flawless performance and highly efficient function and flow. Spectora is my fourth and final software.
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Deficient
Report writer highly deficient. I spent 200+ hours this year trying to help the tech team fix all the issues with their software. Multiple multiple issues. Cost me so many extra hours I could have spent with my family. ISN report writer and mobile app still aren’t ready to field. So many known issues escalated to their development team. I was often told “that’s a known issue”. Just switched to Spectora. First report was flawless performance and highly efficient function and flow. Spectora is my fourth and final software.
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Crashed again
Yet again the entire system is offline. Very unstable and underdeveloped app and report writer. poor efficiency of execution. I’ve spent literally hundreds of hours helping the development team fix issues and create efficiencies
Worst report writer I’ve used
This is by far the worst report writer I have ever used. I was using Spectora and when business was low I switched over to ISN because of the pricing structure. It worked for me at the moment. Needless to say, I prefer to pay $100 a month versus the low pricing for ISN because of how bad the software is. When I am arriving at my inspections and starting my reports, I will very often not have any of my needed templates available. There have been so many times when I’ve had to call them over the phone to resolve a situation for me while I am on the job already with my customer. The web writer is as bad as the app the web report writer is slow, check boxes that you select will de-select and then select again or if you’re not paying attention we’ll just stay deselect even after clicking. The only pro to any of this is that if you call them, they will help you with technical support. The con is that you’re always with technical support on the phone. It is stupid how bad it is. I’ve tried multiple software’s. I’m going back to Spectora where I was happy and had zero problems.
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