Problematic App
I’ve been using the iSolve app for quite some time, and it’s honestly one of the worst mobile apps I’ve had to rely on for work. It appears the developers put very little effort into making it functional on mobile devices.
The layout is completely broken—my name, company information, and other fields overlap each other, making the app difficult to read. On top of that, the app won’t allow horizontal scrolling, so important parts of the screen are cut off and inaccessible.
The biggest issue is that I can’t even submit a time-off request because the buttons and fields I need are off-screen with no way to reach them. For an app that’s supposed to handle employee self-service, that’s a major failure.
This has been an ongoing issue since I started working at my job, yet nothing has been fixed. It’s disappointing that such basic usability problems have been ignored for so long. If your employees are expected to use this app, it should at least function properly on mobile devices.
I would not recommend this app until these issues are addressed.
The layout is completely broken—my name, company information, and other fields overlap each other, making the app difficult to read. On top of that, the app won’t allow horizontal scrolling, so important parts of the screen are cut off and inaccessible.
The biggest issue is that I can’t even submit a time-off request because the buttons and fields I need are off-screen with no way to reach them. For an app that’s supposed to handle employee self-service, that’s a major failure.
This has been an ongoing issue since I started working at my job, yet nothing has been fixed. It’s disappointing that such basic usability problems have been ignored for so long. If your employees are expected to use this app, it should at least function properly on mobile devices.
I would not recommend this app until these issues are addressed.
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Room to improve
The app is much better that the old Paychex app. It is much more responsive. I wish it would auto login with my face when I open it. Instead, it asked me to click to use a passkey. I already clicked to open the app. Don’t make me click again to use passkey. I also wish the current pay period totals were near the punch in button.
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Awful
I use it for work everyday. It’s garbage. You’re actually lucky if it works. Constantly sign in and it just simply doesn’t load and endlessly loops you in loading screens.
Horrible
The amount of time I’ve lost at work just trying to punch in from my lunches on this slow app is beyond comprehension. I’m baffled that iSolved is even in business with this app. Recently they even removed the “quick punch” feature to make things even more complicated. This app is really just a link to an outdated website that is about as fast as dial up. If you want your employees to have seamless time keeping, look elsewhere.
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Wonky AF
Consistently struggles on the login page to load wasting several minutes every time an employee needs to punch and short changing workers 2 minutes, 7 minutes at a time. Extrapolate that over 10 years and this app is smacking thousands off your wage in wasted login attempt time
Para el trabajo
Nunca puedo ver mis horas, lo único que sirve es ver mi horas de vacación, no me gusta esta aplicación para nada
Unreliable. Inaccurate. Frustrating.
Unfortunately, this app has been consistently unreliable for timekeeping. Slow loading times often require employees to log in several minutes early just to clock in on time, and there are occasions when the app fails to load altogether. More concerning, the punch status is not always accurate—it may indicate that you’re clocked out, but attempting to clock in can actually register as clocking out instead. These errors create repeated payroll issues and require frequent intervention from HR to correct time entries. For a business timekeeping app, reliability is essential, and this app has not met that standard.
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Very glitchy
Super glitchy app. Sometimes it takes forever to send the verification login code, sometimes it won’t even let me log in. Wish there was a mobile friendly version for clocking in and out too.
Location issues
It’s hard to clock in and out when it can’t find your location. Great for employer bad for employee. If your employer has this, it measles GREED
Zero Stars
This timecard app is not good. Almost every other time I clock out it will show me as clocked out at that time, then when I go to clock back in later or the next day it has me still clocked in. I read their FAQs and tried using their definitive clocking procedure with the exact same problems. Literally every other day our staff has to go into the computer and fix my time. I also don’t see a method to contact the software company within the app. I am very frustrated. There is no problem with the timeclock verification process for the payroll side and electronic deposits are processed well but I would give this app zero stars if I could.
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It shouldn’t take four tries to log in a clock in.
I have to add a missing punch at least twice a week. Figure it out!
Works when it feels like it
it’s always a gamble when I need to login to check my paystubs. Constantly stuck at the login screen or get caught in a sign in loop.
Login for the message to clock in or out takes forever, and sometimes you just don’t get the code!!!
The worst app customer service sucks every time you need your code to clock in or out it takes 30 minutes or more, and sometimes you just don’t get the codes!!!
1 is way too high of a score for this app.
I waste so much of my life and my companies time just waiting for this app to work. Im sitting here writing this review after trying and failing for the third time in a row to clock in. My coworker is on his 9th attempt. It’s 12:16, I’ve been trying to clock out since 12:03 to go to lunch. My time is just being wasted away by an app that I have to use.
Now it loves to glitch out and not let you log in as your trying to punch out so you can go home. Isolved is awful and wastes so much of my time
Now it loves to glitch out and not let you log in as your trying to punch out so you can go home. Isolved is awful and wastes so much of my time
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Useless
Completely useless! As soon as you sign in it takes you to a browser that doesn’t work on the phone. I hate this app!
Will not let me log in
I have tried logging in exiting out, restarting, starting from the beginning almost every time and it doesn’t log in. It shouldn’t be this hard to log in. I shouldn’t have to restart the login process 20 different times to log in or not because I get frustrated and deal with it later. It shouldn’t be this hard
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Slow and not user friendly
This is a terrible clock in system, the app itself is slow and unwieldy. Constant issues and crashes cause my organization to struggle with clock ins and outs. If looking for a good HR system to assist in time sheets please look elsewhere. This is difficult for managers and employees. Always disappointing
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Heavy on the Glitch
This app glitches every day. I have not had a simple sign in experience once. It takes multiple force-quits and re-opening, re-signing in every time I need to punch and it’s slow to load at that. I’ve never dreaded the process of just clocking in before, it’s so great to start the day with immediate stress.
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Julia 859
Julia 859
Garbage app
This app consistently fails to punch in and out and is massive pain in the butt. Makes me miss the old physcial time clocks. I absolutely hate using this app.
